:root {
  --cnmi-red: #d92f35;
  --cnmi-red-dark: #b92228;
  --cnmi-red-soft: #fff1f2;
  --cnmi-bg: #f6f7f9;
  --cnmi-card: #ffffff;
  --cnmi-text: #1f2933;
  --cnmi-muted: #6f7a83;
  --cnmi-line: #e7eaee;
  --cnmi-green: #1f9d68;
  --cnmi-green-soft: #eaf8f1;
  --cnmi-amber: #c78212;
  --cnmi-amber-soft: #fff7e7;
  --cnmi-blue: #4776c9;
  --shadow-sm: 0 6px 20px rgba(25, 35, 45, .055);
  --shadow-md: 0 14px 38px rgba(25, 35, 45, .08);
  --shadow-red: 0 12px 28px rgba(217, 47, 53, .20);
  --radius-sm: 14px;
  --radius-md: 20px;
  --radius-lg: 28px;
  --radius-xl: 34px;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
body {
  min-height: 100vh;
  margin: 0;
  background:
    radial-gradient(circle at 50% -10%, rgba(201,65,73,.045), transparent 360px),
    var(--cnmi-bg);
  color: var(--cnmi-text);
  font-family: 'Noto Sans Thai', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  letter-spacing: -.012em;
  overscroll-behavior-y: none;
}
body.p-3 { padding: 22px !important; }
button, input, select, textarea { font: inherit; }
button, .btn, .home-menu-card, .staff-tab, .mode-tab, .choice-btn, .slot-btn {
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
}

.public-shell { max-width: 720px !important; }
/* Staff desktop uses the available browser width while public pages stay compact. */
body[data-page="staff"] .public-shell {
  width: 100%;
  max-width: 1380px !important;
}
.app-page { display: none; }
.app-page.active { display: block; animation: pageIn .18s ease both; }
@keyframes pageIn { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: translateY(0); } }

/* Brand */
.brand-header {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
  text-align: left;
}
.brand-mark {
  width: 48px;
  height: 48px;
  border-radius: 16px;
  display: grid;
  place-items: center;
  background: var(--cnmi-red-soft);
  color: var(--cnmi-red);
  font-size: 1.35rem;
  flex: 0 0 auto;
}
#orgTitle {
  margin: 0;
  color: var(--cnmi-red);
  font-size: clamp(1.8rem, 5vw, 2.65rem);
  line-height: 1.05;
  font-weight: 800;
  letter-spacing: -.045em;
}
#orgSubtitle {
  margin: 5px 0 0;
  color: var(--cnmi-muted);
  font-size: .95rem;
}

/* Home */
.welcome-panel {
  padding: 28px 30px;
  border-radius: var(--radius-xl);
  background: linear-gradient(145deg, #ffffff 0%, #fff8f8 100%);
  border: 1px solid rgba(217,47,53,.10);
  box-shadow: var(--shadow-md);
}
.welcome-eyebrow {
  color: var(--cnmi-red);
  font-size: .72rem;
  font-weight: 800;
  letter-spacing: .12em;
  margin-bottom: 7px;
}
.welcome-title {
  margin: 0 0 6px;
  color: var(--cnmi-text);
  font-size: clamp(1.55rem, 4vw, 2rem);
  font-weight: 800;
  letter-spacing: -.035em;
}
.welcome-subtitle { margin: 0; color: var(--cnmi-muted); font-size: .96rem; }
.action-stack { display: grid; gap: 12px; }
.home-menu-card {
  width: 100%;
  min-height: 96px;
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 15px;
  text-align: left;
  border: 1px solid var(--cnmi-line);
  border-radius: 24px;
  background: var(--cnmi-card);
  padding: 17px 18px;
  color: var(--cnmi-text);
  box-shadow: var(--shadow-sm);
  transition: transform .16s ease, box-shadow .16s ease, border-color .16s ease;
}
.home-menu-card:hover { transform: translateY(-2px); border-color: #d9dde1; box-shadow: var(--shadow-md); }
.home-menu-card.primary-menu { border-color: rgba(217,47,53,.22); }
.menu-symbol {
  width: 54px;
  height: 54px;
  display: grid;
  place-items: center;
  border-radius: 18px;
  background: #f6f7f9;
  color: #59636b;
  font-size: 1.35rem;
}
.primary-menu .menu-symbol { background: var(--cnmi-red-soft); color: var(--cnmi-red); }
.menu-copy { min-width: 0; }
.menu-title { font-size: 1.06rem; font-weight: 800; line-height: 1.35; }
.menu-subtitle { color: var(--cnmi-muted); font-size: .84rem; line-height: 1.45; margin-top: 2px; }
.menu-arrow { color: #9aa3aa; font-size: 1.15rem; }
.utility-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.utility-link {
  min-height: 50px;
  border: 1px solid var(--cnmi-line);
  border-radius: 17px;
  background: rgba(255,255,255,.76);
  color: #566168;
  font-size: .84rem;
  font-weight: 700;
}
.utility-link i { margin-right: 5px; }
.staff-link {
  width: 100%;
  margin-top: 18px;
  border: 0;
  background: transparent;
  color: #9aa2a8;
  font-size: .78rem;
}

/* Page header */
.page-head {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px;
  align-items: start;
}
.icon-back {
  width: 46px;
  height: 46px;
  border: 1px solid var(--cnmi-line);
  border-radius: 15px;
  display: grid;
  place-items: center;
  color: #536069;
  background: #fff;
  box-shadow: var(--shadow-sm);
  font-size: 1.05rem;
}
.page-kicker {
  color: var(--cnmi-red);
  font-size: .72rem;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
  margin-bottom: 3px;
}
.page-title {
  margin: 0;
  color: var(--cnmi-text);
  font-size: clamp(1.35rem, 4vw, 1.75rem);
  font-weight: 800;
  line-height: 1.25;
  letter-spacing: -.035em;
  text-align: left;
}
.page-subtitle { margin: 4px 0 0; color: var(--cnmi-muted); font-size: .86rem; line-height: 1.45; }

/* Cards & sections */
.main-card, .result-card, .question-card, .dashboard-card {
  background: var(--cnmi-card);
  border: 1px solid var(--cnmi-line) !important;
  border-radius: var(--radius-lg) !important;
  box-shadow: var(--shadow-sm);
}
.form-step-title {
  display: flex;
  gap: 11px;
  align-items: center;
  margin-bottom: 20px;
}
.form-step-title > span, .section-number {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  display: inline-grid;
  place-items: center;
  flex: 0 0 auto;
  background: var(--cnmi-red);
  color: #fff;
  font-size: .84rem;
  font-weight: 800;
}
.form-step-title b { display: block; font-size: 1rem; }
.form-step-title small { display: block; color: var(--cnmi-muted); font-size: .78rem; margin-top: 1px; }
.section-heading { display: flex; justify-content: space-between; align-items: center; }
.section-heading > div { display: flex; align-items: center; gap: 10px; }
.section-heading b { font-size: 1rem; }
.section-divider { height: 1px; background: var(--cnmi-line); margin: 26px 0 22px; }

/* Segmented mode */
.mode-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding: 6px;
  background: #f3f5f6;
  border: 1px solid var(--cnmi-line);
  border-radius: 20px;
}
.mode-tab {
  min-height: 50px;
  border: 0;
  border-radius: 15px;
  background: transparent;
  color: #667179;
  font-size: .88rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
}
.mode-tab.active { background: #fff; color: var(--cnmi-red); box-shadow: 0 4px 14px rgba(30,40,50,.07); }
.form-section { display: none; }
.form-section.active { display: block; }

/* Form */
.field-block { margin-bottom: 17px; }
.form-label { margin-bottom: 7px; color: #3d474e; font-size: .86rem; font-weight: 700; }
.optional { color: #9aa3aa; font-weight: 500; font-size: .75rem; margin-left: 4px; }
.form-control, .form-select, select.form-control {
  min-height: 56px;
  border: 1.5px solid #e2e6e9 !important;
  border-radius: 17px !important;
  background-color: #fff;
  color: var(--cnmi-text);
  font-size: 1rem;
  padding: 13px 15px;
  box-shadow: none !important;
  transition: border-color .15s ease, box-shadow .15s ease;
}
.form-control:focus, .form-select:focus {
  border-color: rgba(217,47,53,.52) !important;
  box-shadow: 0 0 0 4px rgba(217,47,53,.08) !important;
}
.form-control::placeholder { color: #a5adb3; }
textarea.form-control { min-height: 120px; resize: vertical; }
.form-text { margin-top: 6px; color: #8a949b; font-size: .74rem; }
.input-with-icon { position: relative; }
.input-with-icon > i {
  position: absolute;
  left: 16px;
  top: 50%;
  transform: translateY(-50%);
  z-index: 2;
  color: #859099;
  font-size: 1rem;
  pointer-events: none;
}
.input-with-icon .form-control { padding-left: 46px; }
.email-suffix-group .form-control { border-radius: 17px 0 0 17px !important; }
.email-suffix-group .input-group-text {
  border: 1.5px solid #e2e6e9;
  border-left: 0;
  border-radius: 0 17px 17px 0;
  background: #fafafa;
  color: #657179;
  font-size: .88rem;
  font-weight: 700;
}

/* Buttons */
.btn { font-weight: 700; }
.btn-search {
  min-height: 56px;
  border: 0 !important;
  border-radius: 17px !important;
  background: var(--cnmi-red);
  color: #fff;
  padding: 13px 18px;
  box-shadow: var(--shadow-red);
  transition: .15s ease;
}
.btn-search:hover, .btn-search:focus { background: var(--cnmi-red-dark); color: #fff; transform: translateY(-1px); }
.btn-search:disabled { opacity: .52; box-shadow: none; transform: none; }
.btn-soft {
  min-height: 48px;
  border: 1px solid var(--cnmi-line) !important;
  border-radius: 15px !important;
  background: #f7f8f9 !important;
  color: #58636a !important;
  padding: 10px 15px;
  box-shadow: none !important;
}
.btn-outline-danger, .btn-outline-secondary, .btn-outline-primary, .btn-outline-warning, .btn-outline-success {
  min-height: 48px;
  border-radius: 15px !important;
  font-weight: 700;
}
.text-action, .clear-action {
  width: 100%;
  border: 0;
  background: transparent;
  color: #667179;
  font-size: .82rem;
  text-align: center;
  padding: 6px;
}
.text-action b { color: var(--cnmi-red); }
.text-action.inline { width: auto; padding: 0; }
.clear-action { color: #949da3; }

/* Notices */
.compact-notice, .prefill-note {
  display: flex;
  align-items: flex-start;
  gap: 9px;
  padding: 11px 13px;
  border-radius: 15px;
  border: 1px solid #f0dfb8;
  background: var(--cnmi-amber-soft);
  color: #715018;
  font-size: .78rem;
  line-height: 1.48;
}
.prefill-note { border-color: #c9ead8; background: var(--cnmi-green-soft); color: #287452; }
.safe-note { /* backwards-compatible generated/unused note */
  background: var(--cnmi-amber-soft); border: 1px solid #f0dfb8; color: #715018; border-radius: 15px; padding: 11px 13px; font-size: .78rem; line-height: 1.5;
}

/* Journey */
.journey-steps {
  display: grid;
  grid-template-columns: auto 1fr auto 1fr auto;
  align-items: center;
  gap: 8px;
  padding: 15px 17px;
  background: #fff;
  border: 1px solid var(--cnmi-line);
  border-radius: 20px;
  box-shadow: var(--shadow-sm);
}
.journey-step { display: flex; align-items: center; gap: 7px; color: #9aa2a8; font-size: .76rem; white-space: nowrap; }
.journey-step span { width: 27px; height: 27px; display: grid; place-items: center; border-radius: 50%; background: #eef1f3; color: #7c868d; font-weight: 800; }
.journey-step b { font-weight: 700; }
.journey-step.active { color: var(--cnmi-red); }
.journey-step.active span { background: var(--cnmi-red); color: #fff; }
.journey-step.done { color: var(--cnmi-green); }
.journey-step.done span { background: var(--cnmi-green); color: #fff; }
.journey-line { height: 2px; border-radius: 999px; background: #e8ebed; }
.journey-line.done { background: var(--cnmi-green); }

/* Screening */
.question-card { padding: 24px; }
.choice-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 11px; }
.choice-btn {
  min-height: 72px;
  border: 1.5px solid #dfe4e7;
  border-radius: 19px;
  background: #fff;
  color: #4f5b62;
  font-weight: 750;
  font-size: 1rem;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: .15s ease;
}
.choice-btn:hover { border-color: #c9d0d5; background: #fafbfb; }
.choice-btn.active { background: var(--cnmi-green-soft); border-color: var(--cnmi-green); color: #18764f; }
.choice-btn.danger-choice.active { background: var(--cnmi-red-soft); border-color: var(--cnmi-red); color: var(--cnmi-red); }
.question-topline { display: flex; align-items: center; justify-content: space-between; color: var(--cnmi-muted); font-size: .8rem; margin-bottom: 8px; }
.screening-progress { height: 7px; background: #edf0f2; border-radius: 999px; overflow: hidden; }
.screening-progress-bar { height: 100%; width: 0; border-radius: inherit; background: var(--cnmi-red); transition: width .2s ease; }
.question-text { font-size: clamp(1.25rem, 4vw, 1.55rem); line-height: 1.55; font-weight: 800; letter-spacing: -.025em; margin: 0 0 24px; }

/* Slots */
.slot-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 10px; }
.slot-btn {
  min-height: 64px;
  border: 1.5px solid #dce9e2;
  color: #287452;
  background: #fff;
  border-radius: 18px;
  padding: 11px;
  font-weight: 750;
}
.slot-btn.active { border-color: var(--cnmi-green); background: var(--cnmi-green); color: #fff; }
.slot-btn.full { border-color: #e5e8ea; background: #f5f6f7; color: #a3abb0; cursor: not-allowed; }
.empty-state-inline { grid-column: 1 / -1; border: 1px dashed #dce1e4; border-radius: 17px; padding: 18px; color: #88939a; text-align: center; font-size: .82rem; }

/* Result */
.result-hero {
  padding: 26px;
  border-radius: var(--radius-xl);
  background: linear-gradient(145deg, #d92f35 0%, #ef5c61 100%);
  color: #fff;
  text-align: center;
  box-shadow: var(--shadow-red);
}
.result-hero.warning { background: linear-gradient(145deg, #d98a22 0%, #efa744 100%); }
.result-hero-label { opacity: .88; font-size: .85rem; }
.result-count-row { display: flex; justify-content: center; align-items: baseline; gap: 7px; margin: 8px 0 9px; }
.count-number { font-size: clamp(3.6rem, 11vw, 5rem); font-weight: 800; line-height: 1; letter-spacing: -.06em; }
.count-unit { font-size: 1rem; font-weight: 700; }
.result-status { display: inline-block; min-width: 70%; border: 1px solid rgba(255,255,255,.28); background: rgba(255,255,255,.14); border-radius: 13px; padding: 9px 13px; font-size: .83rem; font-weight: 650; }
.result-profile { display: flex; align-items: center; gap: 12px; }
.profile-mark { width: 48px; height: 48px; border-radius: 16px; display: grid; place-items: center; background: var(--cnmi-red-soft); color: var(--cnmi-red); font-size: 1.2rem; }
.result-profile h5 { font-weight: 800; font-size: 1.05rem; }
.result-meta { color: var(--cnmi-muted); font-size: .78rem; line-height: 1.5; }
.blood-badge { display: inline-flex; align-items: center; justify-content: center; min-width: 70px; min-height: 38px; border-radius: 13px; padding: 7px 13px; font-weight: 800; border: 1px solid rgba(0,0,0,.08); box-shadow: 0 4px 12px rgba(25,35,45,.06); }
.result-next { display: flex; justify-content: space-between; gap: 14px; padding: 14px 0; border-top: 1px solid var(--cnmi-line); border-bottom: 1px solid var(--cnmi-line); font-size: .82rem; color: var(--cnmi-muted); }
.result-next b { color: var(--cnmi-text); text-align: right; }
.info-box { background: #f6f8f9; border: 1px solid #edf0f2; border-radius: 17px; padding: 14px; }
.donor-id-big { color: var(--cnmi-red); font-size: 1.55rem; font-weight: 800; letter-spacing: .02em; }
.history-panel { margin-bottom: 20px; }
.table-history { margin-top: 10px; background: #fff; border: 1px solid var(--cnmi-line); border-radius: 20px; overflow: hidden; box-shadow: var(--shadow-sm); }
.table-history td { padding-top: 13px; padding-bottom: 13px; border-color: #eef1f2; vertical-align: middle; }
.usage-text { color: var(--cnmi-green); font-weight: 700; }
.status-card { text-align: center; padding: 26px; }
.status-card h5 { font-weight: 800; margin: 10px 0 5px; }
.status-card p { color: var(--cnmi-muted); font-size: .85rem; }
.status-icon { width: 58px; height: 58px; margin: 0 auto; display: grid; place-items: center; border-radius: 50%; background: #f0f2f4; color: #7d878e; font-size: 1.25rem; }
.status-icon.success { background: var(--cnmi-green-soft); color: var(--cnmi-green); }
.booking-summary-list { display: grid; gap: 0; }
.booking-summary-list > div { display: flex; justify-content: space-between; gap: 18px; padding: 13px 0; border-bottom: 1px solid #eef1f2; }
.booking-summary-list span { color: var(--cnmi-muted); font-size: .82rem; }
.booking-summary-list b { text-align: right; font-size: .88rem; }

/* Contact */
.contact-card { display: grid; gap: 2px; }
.contact-tile { display: grid; grid-template-columns: auto 1fr; gap: 13px; padding: 16px 0; border-bottom: 1px solid #eef1f2; }
.contact-tile:last-of-type { border-bottom: 0; }
.contact-icon { width: 42px; height: 42px; border-radius: 14px; display: grid; place-items: center; background: var(--cnmi-red-soft); color: var(--cnmi-red); }
.contact-tile b { display: block; font-size: .94rem; }
.contact-tile p { margin: 3px 0 0; font-size: .87rem; }
.contact-tile small { color: var(--cnmi-muted); font-size: .75rem; line-height: 1.45; }
.contact-tile a { color: var(--cnmi-red); font-weight: 800; text-decoration: none; }

/* Modal */
.modal-screen { position: fixed; inset: 0; z-index: 9999; display: none; align-items: center; justify-content: center; padding: 20px; background: rgba(20,28,32,.44); backdrop-filter: blur(4px); }
.modal-screen.show { display: flex; }
.modal-box { width: min(430px, 100%); padding: 26px; border-radius: 28px; background: #fff; text-align: center; box-shadow: 0 26px 70px rgba(15,24,30,.22); }
.modal-icon { width: 68px; height: 68px; margin: 0 auto 15px; border-radius: 50%; display: grid; place-items: center; background: var(--cnmi-amber); color: #fff; font-size: 2.2rem; font-weight: 800; }
.modal-icon.success { background: var(--cnmi-green); }
.modal-icon.danger { background: var(--cnmi-red); }
.modal-message { color: #566168; line-height: 1.65; white-space: pre-line; }

/* Staff shell */
.staff-wide {
  width: 100%;
  max-width: none;
  margin-left: 0;
  transform: none;
}
.staff-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  min-height: 70px;
  padding: 12px 14px;
  border: 1px solid var(--cnmi-line);
  border-radius: 22px;
  background: rgba(255,255,255,.90);
  box-shadow: var(--shadow-sm);
  backdrop-filter: blur(12px);
}
.staff-topbar-title { display: flex; align-items: center; gap: 11px; }
.staff-app-mark { width: 42px; height: 42px; display: grid; place-items: center; border-radius: 14px; background: var(--cnmi-red); color: #fff; }
.staff-topbar-title small { display: block; color: var(--cnmi-muted); font-size: .68rem; }
.staff-topbar-title h2 { margin: 1px 0 0; font-size: 1.15rem; font-weight: 800; }
.staff-topbar-actions { display: flex; gap: 8px; }
.staff-layout { display: grid; grid-template-columns: 230px minmax(0,1fr); gap: 18px; align-items: start; }
.staff-sidebar { position: sticky; top: 14px; display: grid; gap: 10px; }
.staff-profile-pill {
  display: block;
  padding: 14px;
  border: 1px solid var(--cnmi-line);
  border-radius: 18px;
  background: #fff;
  color: #536069;
  box-shadow: var(--shadow-sm);
  font-size: .82rem;
  line-height: 1.5;
}
.staff-nav-card { padding: 8px; border: 1px solid var(--cnmi-line); border-radius: 20px; background: #fff; box-shadow: var(--shadow-sm); }
.staff-tabs { display: grid; gap: 5px; }
.staff-tab {
  min-height: 48px;
  width: 100%;
  border: 0;
  border-radius: 14px;
  background: transparent;
  color: #657179;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  font-size: .84rem;
  font-weight: 700;
  text-align: left;
}
.staff-tab i { width: 20px; text-align: center; font-size: 1rem; }
.staff-tab:hover { background: #f7f8f9; color: var(--cnmi-text); }
.staff-tab.active { background: var(--cnmi-red-soft); color: var(--cnmi-red); }
.staff-content { min-width: 0; }
.staff-tab-page { display: none; }
.staff-tab-page.active { display: block; animation: pageIn .15s ease both; }
.staff-page-head { display: flex; justify-content: space-between; gap: 12px; align-items: end; margin: 6px 2px 14px; }
.staff-page-head > div > span { display: block; color: var(--cnmi-red); font-size: .66rem; font-weight: 800; letter-spacing: .1em; }
.staff-page-head h3 { margin: 2px 0 0; font-size: 1.45rem; font-weight: 800; letter-spacing: -.035em; }
.staff-page-head p { margin: 3px 0 0; color: var(--cnmi-muted); font-size: .8rem; }
.staff-card { border-radius: 24px !important; }
.staff-section-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.staff-section-head h5 { margin: 0; font-size: .97rem; font-weight: 800; }
.staff-grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.dashboard-grid { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 12px; }
.dashboard-card { display: grid; grid-template-columns: auto 1fr; gap: 11px; align-items: center; padding: 17px; border-radius: 22px !important; }
.dash-icon { width: 42px; height: 42px; display: grid; place-items: center; border-radius: 14px; background: #f1f4f5; color: #5c6870; }
.dash-icon.warning { background: var(--cnmi-amber-soft); color: var(--cnmi-amber); }
.dashboard-label { color: var(--cnmi-muted); font-size: .75rem; font-weight: 650; }
.dashboard-number { margin: 2px 0; color: var(--cnmi-text); font-size: 1.85rem; line-height: 1; font-weight: 800; letter-spacing: -.045em; }
.dashboard-sub { color: #9aa2a8; font-size: .67rem; line-height: 1.35; }
.staff-result { border: 1px solid #e8ecee; border-radius: 17px; background: #f8fafb; color: #455159; padding: 13px; font-size: .82rem; line-height: 1.58; white-space: pre-line; }
.staff-result.ok { border-color: #c9ead8; background: var(--cnmi-green-soft); color: #216b4b; }
.staff-result.fail { border-color: #f2c8ca; background: var(--cnmi-red-soft); color: #9c262a; }
.staff-result.compact { min-height: 92px; }
.staff-form-grid { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 12px; }
.staff-form-grid.admin-grid { grid-template-columns: 2fr 1fr 2fr 1fr; }
.staff-action-row { display: flex; gap: 10px; }
.staff-filter-row { display: grid; grid-template-columns: minmax(220px,1fr) auto; gap: 10px; align-items: end; }
.staff-filter-row .btn { min-height: 56px; }
.upload-dropzone {
  display: grid;
  grid-template-columns: auto 1fr minmax(260px, 48%);
  gap: 14px;
  align-items: center;
  padding: 18px;
  border: 1.5px dashed #d7dde1;
  border-radius: 20px;
  background: #fafbfb;
}
.upload-dropzone > i { width: 46px; height: 46px; display: grid; place-items: center; border-radius: 14px; background: var(--cnmi-green-soft); color: var(--cnmi-green); font-size: 1.25rem; }
.upload-dropzone b { display: block; font-size: .9rem; }
.upload-dropzone small { display: block; color: var(--cnmi-muted); font-size: .72rem; margin-top: 2px; }
.upload-dropzone .form-control { min-height: 48px; font-size: .82rem; }
.or-line { display: flex; align-items: center; gap: 10px; margin: 17px 0; color: #99a2a8; font-size: .72rem; font-weight: 700; }
.or-line::before, .or-line::after { content: ''; height: 1px; background: #e7eaec; flex: 1; }
.temp-password-group .form-control { border-radius: 17px 0 0 17px !important; }
.temp-password-group .btn { min-height: 56px; border: 1px solid #e2e6e9 !important; background: #f8f9fa !important; color: #58636a !important; }
.table-responsive { border-radius: 17px; }
.preview-table { margin-bottom: 0; font-size: .8rem; }
.preview-table th { color: #68747a; font-size: .72rem; white-space: nowrap; border-bottom-color: #dfe4e7; }
.preview-table td { border-bottom-color: #edf0f2; vertical-align: middle; }
.staff-access-table td, .staff-access-table th { vertical-align: middle; }
.staff-access-table .btn { white-space: nowrap; border-radius: 10px !important; padding: 6px 8px; font-size: .72rem; }

/* Mobile bottom public nav */
.mobile-bottom-nav { display: none; }

/* Tablet */
@media (max-width: 1100px) {
  .staff-wide { width: 100%; }
  .staff-layout { grid-template-columns: 200px minmax(0,1fr); gap: 14px; }
  .dashboard-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
  .staff-form-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
  .staff-form-grid.admin-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
  .upload-dropzone { grid-template-columns: auto 1fr; }
  .upload-dropzone .form-control { grid-column: 1 / -1; }
}

/* Mobile */
@media (max-width: 700px) {
  body.p-3 {
    padding: max(10px, env(safe-area-inset-top)) 10px calc(90px + env(safe-area-inset-bottom)) !important;
    background: var(--cnmi-bg);
  }
  .public-shell { max-width: none !important; padding: 0; }
  .brand-header { justify-content: flex-start; margin: 2px 4px 18px !important; gap: 10px; }
  .brand-mark { width: 42px; height: 42px; border-radius: 14px; font-size: 1.15rem; }
  #orgTitle { font-size: 1.58rem; }
  #orgSubtitle { font-size: .76rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: calc(100vw - 80px); }

  .welcome-panel { padding: 21px 20px; border-radius: 25px; }
  .welcome-title { font-size: 1.42rem; }
  .welcome-subtitle { font-size: .83rem; }
  .home-menu-card { min-height: 88px; border-radius: 22px; padding: 15px; gap: 12px; }
  .menu-symbol { width: 49px; height: 49px; border-radius: 17px; font-size: 1.2rem; }
  .menu-title { font-size: .98rem; }
  .menu-subtitle { font-size: .76rem; }
  .utility-row { grid-template-columns: 1fr 1fr; gap: 8px; }
  .utility-link { min-height: 48px; font-size: .75rem; padding: 7px; }

  .page-head { gap: 11px; margin: 2px 2px 14px !important; }
  .icon-back { width: 43px; height: 43px; border-radius: 14px; }
  .page-kicker { font-size: .64rem; }
  .page-title { font-size: 1.28rem; }
  .page-subtitle { font-size: .76rem; }

  .main-card, .result-card, .question-card { border-radius: 24px !important; }
  .mode-tabs { border-radius: 18px; }
  .mode-tab { min-height: 48px; border-radius: 14px; font-size: .8rem; }
  .form-step-title { margin-bottom: 17px; }
  .form-step-title > span { width: 28px; height: 28px; }
  .form-step-title b { font-size: .92rem; }
  .form-step-title small { font-size: .7rem; }
  .field-block { margin-bottom: 15px; }
  .form-label { font-size: .82rem; }
  .form-control, .form-select, select.form-control { min-height: 56px; border-radius: 17px !important; font-size: .98rem; }
  .btn-search { min-height: 56px; border-radius: 17px !important; }

  .journey-steps { padding: 12px; gap: 5px; border-radius: 18px; }
  .journey-step { gap: 4px; font-size: .65rem; }
  .journey-step span { width: 25px; height: 25px; }
  .compact-notice { font-size: .72rem; }
  .question-card { padding: 20px !important; }
  .choice-btn { min-height: 66px; border-radius: 18px; font-size: .94rem; }
  .question-text { font-size: 1.18rem; }
  .slot-grid { grid-template-columns: 1fr 1fr; gap: 8px; }
  .slot-btn { min-height: 61px; border-radius: 17px; }

  .result-hero { border-radius: 27px; padding: 23px 18px; }
  .count-number { font-size: 4rem; }
  .result-profile { align-items: flex-start; flex-wrap: wrap; }
  .result-profile .flex-grow-1 { min-width: calc(100% - 70px); }
  .blood-badge { margin-left: 60px; }
  .result-next { font-size: .76rem; }
  .booking-summary-list > div { flex-direction: column; gap: 3px; }
  .booking-summary-list b { text-align: left; }

  /* mobile app nav */
  .mobile-bottom-nav {
    position: fixed;
    left: max(9px, env(safe-area-inset-left));
    right: max(9px, env(safe-area-inset-right));
    bottom: max(9px, env(safe-area-inset-bottom));
    z-index: 900;
    display: grid;
    grid-template-columns: repeat(4,minmax(0,1fr));
    gap: 5px;
    padding: 7px;
    border: 1px solid rgba(226,230,233,.95);
    border-radius: 24px;
    background: rgba(255,255,255,.94);
    box-shadow: 0 18px 45px rgba(23,33,42,.16);
    backdrop-filter: blur(14px);
  }
  .mobile-bottom-nav button {
    min-height: 56px;
    border: 0;
    border-radius: 18px;
    background: transparent;
    color: #7b858c;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 2px;
    font-size: .68rem;
  }
  .mobile-bottom-nav button i { font-size: 1.12rem; }
  .mobile-bottom-nav button b { font-weight: 700; }
  .mobile-bottom-nav button.active { background: var(--cnmi-red-soft); color: var(--cnmi-red); }

  body[data-page="staffLogin"] .mobile-bottom-nav,
  body[data-page="staffChangePassword"] .mobile-bottom-nav,
  body[data-page="staff"] .mobile-bottom-nav { display: none; }
  body[data-page="staffLogin"], body[data-page="staffChangePassword"], body[data-page="staff"] { padding-bottom: max(10px, env(safe-area-inset-bottom)) !important; }

  /* staff mobile */
  .staff-wide { width: 100%; max-width: 100%; transform: none; margin-left: 0; }
  .staff-topbar { min-height: 58px; padding: 8px; border-radius: 18px; }
  .staff-app-mark { width: 36px; height: 36px; border-radius: 12px; }
  .staff-topbar-title small { display: none; }
  .staff-topbar-title h2 { font-size: .98rem; }
  .staff-topbar-actions .btn { min-height: 40px; padding: 7px 10px; font-size: .72rem; }
  .staff-topbar-actions .btn:first-child { display: none; }
  .staff-layout { display: block; }
  .staff-sidebar { position: static; display: block; }
  .staff-profile-pill { margin-bottom: 8px; border-radius: 16px; padding: 10px 12px; font-size: .74rem; }
  .staff-nav-card { position: sticky; top: max(6px, env(safe-area-inset-top)); z-index: 25; border-radius: 18px; padding: 6px; margin-bottom: 12px; overflow: hidden; }
  .staff-tabs { display: flex; overflow-x: auto; gap: 5px; scrollbar-width: none; -webkit-overflow-scrolling: touch; }
  .staff-tabs::-webkit-scrollbar { display: none; }
  .staff-tab { flex: 0 0 auto; width: auto; min-height: 44px; padding: 8px 11px; border-radius: 13px; font-size: .74rem; }
  .staff-tab i { width: auto; }
  .staff-page-head { align-items: flex-start; margin: 4px 2px 11px; }
  .staff-page-head h3 { font-size: 1.15rem; }
  .staff-page-head p { font-size: .7rem; }
  .staff-page-head .btn { min-height: 40px; }
  .dashboard-grid { grid-template-columns: 1fr 1fr; gap: 8px; }
  .dashboard-card { display: block; padding: 13px; border-radius: 19px !important; }
  .dash-icon { width: 34px; height: 34px; border-radius: 11px; margin-bottom: 8px; }
  .dashboard-number { font-size: 1.6rem; }
  .dashboard-label { font-size: .69rem; }
  .dashboard-sub { font-size: .61rem; }
  .staff-grid-2 { grid-template-columns: 1fr; gap: 10px; }
  .staff-card { padding: 17px !important; border-radius: 21px !important; }
  .staff-form-grid, .staff-form-grid.admin-grid { grid-template-columns: 1fr 1fr; gap: 8px; }
  .staff-form-grid .field-block { margin-bottom: 4px; }
  .staff-action-row { flex-direction: column; gap: 8px; }
  .staff-filter-row { grid-template-columns: 1fr; }
  .upload-dropzone { grid-template-columns: auto 1fr; padding: 14px; gap: 10px; }
  .upload-dropzone .form-control { grid-column: 1 / -1; }
  .temp-password-group { display: grid; grid-template-columns: 1fr 1fr; }
  .temp-password-group .form-control { grid-column: 1 / -1; border-radius: 17px !important; }
  .temp-password-group .btn { margin-top: 6px; border-radius: 13px !important; min-height: 46px; }

  /* tables become cards */
  .staff-access-table, .mobile-card-table { min-width: 0 !important; }
  .staff-access-table thead, .mobile-card-table thead { display: none; }
  .staff-access-table, .staff-access-table tbody, .staff-access-table tr, .staff-access-table td,
  .mobile-card-table, .mobile-card-table tbody, .mobile-card-table tr, .mobile-card-table td { display: block; width: 100%; }
  .staff-access-table tr, .mobile-card-table tr { margin-bottom: 10px; padding: 11px; border: 1px solid #e8ecee; border-radius: 16px; background: #fff; box-shadow: 0 6px 18px rgba(25,35,45,.045); }
  .staff-access-table td, .mobile-card-table td { border: 0; padding: 4px 0; font-size: .8rem; }
  .staff-access-table td::before, .mobile-card-table td::before { content: attr(data-label); display: block; color: #929ba1; font-size: .64rem; font-weight: 700; margin-bottom: 1px; }
  .staff-access-table td[data-label="จัดการ"], .staff-access-table td[data-label="เปิด/ปิด"] { display: flex; gap: 6px; flex-wrap: wrap; padding-top: 7px; }
  .staff-access-table td[data-label="จัดการ"]::before, .staff-access-table td[data-label="เปิด/ปิด"]::before { width: 100%; }
  .staff-access-table .btn { flex: 1 1 auto; min-width: 95px; padding: 8px; font-size: .72rem; }

  .modal-box { border-radius: 26px; padding: 23px 20px; }
}

@media (max-width: 390px) {
  .utility-row { grid-template-columns: 1fr; }
  .journey-step b { display: none; }
  .journey-steps { grid-template-columns: auto 1fr auto 1fr auto; }
  .staff-form-grid, .staff-form-grid.admin-grid { grid-template-columns: 1fr; }
}

@media (display-mode: standalone) and (max-width: 700px) {
  body.p-3 { padding-top: calc(12px + env(safe-area-inset-top)) !important; }
  .staff-link { display: none; }
}

/* =========================================================
   v13 — Mobile Cross-platform Polish (iOS + Android)
   ========================================================= */
:root {
  --safe-top: env(safe-area-inset-top, 0px);
  --safe-right: env(safe-area-inset-right, 0px);
  --safe-bottom: env(safe-area-inset-bottom, 0px);
  --safe-left: env(safe-area-inset-left, 0px);
  --mobile-edge: 16px;
  --mobile-nav-height: 74px;
}

html {
  width: 100%;
  min-height: 100%;
  overflow-x: hidden;
  background: var(--cnmi-bg);
  text-size-adjust: 100%;
  -webkit-text-size-adjust: 100%;
}

body {
  width: 100%;
  min-height: 100vh;
  min-height: 100dvh;
  overflow-x: clip;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

.app-page.active {
  min-height: min(100%, var(--app-viewport-height, 100dvh));
}

/* Stable tap targets across Safari / Chrome mobile */
@media (pointer: coarse) {
  button,
  .btn,
  .utility-link,
  .staff-link,
  .icon-back,
  .text-action,
  .clear-action,
  a.btn {
    min-height: 48px;
  }
}

/* Mobile layout: 16 px content grid + native safe-area */
@media (max-width: 700px) {
  body.p-3 {
    padding-top: calc(var(--mobile-edge) + var(--safe-top)) !important;
    padding-right: calc(var(--mobile-edge) + var(--safe-right)) !important;
    padding-bottom: calc(var(--mobile-nav-height) + 26px + var(--safe-bottom)) !important;
    padding-left: calc(var(--mobile-edge) + var(--safe-left)) !important;
  }

  .public-shell,
  .staff-wide {
    width: 100% !important;
    max-width: 100% !important;
  }

  /* 16px prevents Safari from zooming when an input receives focus */
  .form-control,
  .form-select,
  select.form-control,
  input,
  textarea,
  select {
    font-size: 16px !important;
  }

  input,
  textarea,
  select,
  button {
    -webkit-appearance: none;
  }

  input[type="date"],
  input[type="time"] {
    min-width: 0;
    width: 100%;
  }

  .brand-header,
  .page-head,
  .staff-topbar,
  .main-card,
  .result-card,
  .question-card,
  .staff-card,
  .welcome-panel {
    max-width: 100%;
  }

  .home-menu-card,
  .utility-link,
  .mode-tab,
  .choice-btn,
  .slot-btn,
  .btn-search,
  .btn-soft,
  .icon-back {
    cursor: pointer;
  }

  /* Public app-like bottom navigation */
  .mobile-bottom-nav {
    left: calc(12px + var(--safe-left));
    right: calc(12px + var(--safe-right));
    bottom: calc(8px + var(--safe-bottom));
    min-height: var(--mobile-nav-height);
    padding: 7px;
    transition: transform .18s ease, opacity .18s ease;
  }

  .mobile-bottom-nav button {
    min-width: 0;
    min-height: 58px;
  }

  .keyboard-open .mobile-bottom-nav,
  .input-focused.keyboard-open .mobile-bottom-nav {
    opacity: 0;
    pointer-events: none;
    transform: translateY(calc(100% + 24px));
  }

  body.keyboard-open.p-3 {
    padding-bottom: calc(18px + var(--safe-bottom)) !important;
  }

  /* Staff forms use a single clear column on phones */
  .staff-form-grid,
  .staff-form-grid.admin-grid {
    grid-template-columns: 1fr !important;
  }

  .staff-card {
    overflow: visible;
  }

  .staff-nav-card {
    top: calc(6px + var(--safe-top));
  }

  .staff-tabs {
    scroll-snap-type: x proximity;
  }

  .staff-tab {
    scroll-snap-align: start;
  }

  .table-responsive {
    -webkit-overflow-scrolling: touch;
  }

  .modal-screen {
    padding-top: calc(16px + var(--safe-top));
    padding-right: calc(16px + var(--safe-right));
    padding-bottom: calc(16px + var(--safe-bottom));
    padding-left: calc(16px + var(--safe-left));
  }

  .modal-box {
    max-height: calc(var(--app-viewport-height, 100dvh) - var(--safe-top) - var(--safe-bottom) - 32px);
    overflow-y: auto;
    overscroll-behavior: contain;
  }

  /* Avoid card/action squeeze on narrow devices */
  .result-next,
  .contact-tile,
  .booking-summary-list > div {
    min-width: 0;
  }

  .result-next b,
  .result-meta,
  .menu-copy,
  .contact-tile > div,
  .staff-result {
    overflow-wrap: anywhere;
  }
}

/* Very small Android / older iPhone widths */
@media (max-width: 360px) {
  :root { --mobile-edge: 12px; }
  .brand-mark { width: 40px; height: 40px; }
  #orgTitle { font-size: 1.42rem; }
  .home-menu-card { grid-template-columns: 46px minmax(0,1fr) auto; padding: 13px 12px; }
  .menu-symbol { width: 46px; height: 46px; }
  .menu-subtitle { font-size: .72rem; }
  .mobile-bottom-nav { left: calc(7px + var(--safe-left)); right: calc(7px + var(--safe-right)); gap: 2px; }
  .mobile-bottom-nav button { font-size: .62rem; padding-inline: 3px; }
  .dashboard-grid { grid-template-columns: 1fr 1fr; }
}

/* Phone landscape: preserve usable content height */
@media (max-width: 920px) and (max-height: 520px) and (orientation: landscape) {
  :root { --mobile-nav-height: 58px; }
  body.p-3 {
    padding-top: calc(8px + var(--safe-top)) !important;
    padding-bottom: calc(66px + var(--safe-bottom)) !important;
  }
  .brand-header { margin-bottom: 9px !important; }
  .brand-mark { width: 38px; height: 38px; border-radius: 12px; }
  #orgTitle { font-size: 1.35rem; }
  #orgSubtitle { display: none; }
  .welcome-panel { padding: 16px 18px; }
  .welcome-subtitle { display: none; }
  .page-head { margin-bottom: 9px !important; }
  .mobile-bottom-nav {
    width: min(560px, calc(100% - var(--safe-left) - var(--safe-right) - 20px));
    left: 50%;
    right: auto;
    transform: translateX(-50%);
    bottom: calc(5px + var(--safe-bottom));
    min-height: 58px;
    padding: 5px;
    border-radius: 19px;
  }
  .mobile-bottom-nav button { min-height: 46px; }
  .mobile-bottom-nav button b { display: none; }
  .mobile-bottom-nav button i { font-size: 1.2rem; }
  .keyboard-open .mobile-bottom-nav { transform: translate(-50%, calc(100% + 20px)); }
  .modal-box { max-height: calc(var(--app-viewport-height, 100dvh) - var(--safe-top) - var(--safe-bottom) - 18px); }
}

/* iOS standalone: float above the Home Indicator without wasting space */
@media (max-width: 700px) {
  body.platform-ios.is-standalone .mobile-bottom-nav {
    bottom: calc(4px + var(--safe-bottom));
  }

  body.platform-ios .form-control,
  body.platform-ios .form-select {
    border-radius: 16px !important;
  }

  body.platform-android .mobile-bottom-nav {
    border-radius: 21px;
  }
}

/* Accessible motion */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    scroll-behavior: auto !important;
    animation-duration: .001ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .001ms !important;
  }
}

/* v14.0 Donation type + Platelet booking */
.donation-choice-stack { display: grid; gap: 14px; }
.donation-type-card {
  display: grid;
  grid-template-columns: auto minmax(0,1fr) auto;
  align-items: center;
  gap: 16px;
  padding: 20px;
  border: 1px solid var(--cnmi-line);
  border-radius: 25px;
  background: #fff;
  box-shadow: var(--shadow-sm);
}
.donation-type-card.platelet-card { border-color: rgba(217,47,53,.20); }
.donation-type-icon {
  width: 58px; height: 58px; display: grid; place-items: center;
  border-radius: 19px; background: var(--cnmi-red-soft); color: var(--cnmi-red); font-size: 1.45rem;
}
.wholeblood-card .donation-type-icon { background: var(--cnmi-green-soft); color: var(--cnmi-green); }
.donation-type-copy h3 { margin: 2px 0 5px; font-size: 1.22rem; font-weight: 800; letter-spacing: -.025em; }
.donation-type-copy p { margin: 0 0 6px; color: #505c64; font-size: .88rem; }
.donation-type-copy small { display: block; color: var(--cnmi-muted); font-size: .75rem; line-height: 1.5; }
.donation-type-kicker { color: var(--cnmi-red); font-size: .68rem; font-weight: 800; letter-spacing: .04em; }
.donation-type-kicker.walkin { color: var(--cnmi-green); }
.donation-type-meta { display: flex; flex-wrap: wrap; gap: 7px; margin: 8px 0; }
.donation-type-meta span { display: inline-flex; align-items: center; gap: 5px; padding: 6px 9px; border-radius: 11px; background: #f6f8f9; color: #526068; font-size: .75rem; font-weight: 700; }
.donation-type-action { min-width: 190px; }
.public-group-grid { grid-template-columns: 1fr 1fr !important; }
.booking-day-closed {
  grid-column: 1 / -1; display: grid; justify-items: center; gap: 4px;
  padding: 20px; border: 1px dashed #d8dde1; border-radius: 18px; background: #fafbfb; text-align: center;
}
.booking-day-closed i { font-size: 1.3rem; color: #8c969d; }
.booking-day-closed b { color: #566168; font-size: .9rem; }
.booking-day-closed span { color: var(--cnmi-muted); font-size: .75rem; }
.slot-btn b { font-size: 1rem; }
.slot-btn span { display: inline-flex; align-items: center; gap: 4px; margin-top: 4px; font-size: .76rem; }

/* Platelet month administration */
.platelet-month-toolbar { display: grid; grid-template-columns: minmax(210px,.75fr) minmax(250px,1fr) auto; gap: 14px; align-items: end; }
.month-status-box { min-height: 57px; display: grid; align-content: center; padding: 9px 13px; border: 1px solid #e4e8ea; border-radius: 16px; background: #fafbfb; }
.month-status-box > span { color: var(--cnmi-muted); font-size: .66rem; font-weight: 700; }
.month-status-box > b { margin-top: 1px; font-size: .88rem; font-weight: 800; }
.month-status-box > b.published { color: var(--cnmi-green); }
.month-status-box > b.draft { color: #9a6b1d; }
.month-status-box > small { margin-top: 2px; color: var(--cnmi-muted); font-size: .65rem; }
.platelet-month-actions { display: flex; flex-wrap: wrap; gap: 8px; justify-content: flex-end; }
.platelet-month-actions .btn { min-height: 50px; white-space: nowrap; }
.platelet-close-grid { grid-template-columns: minmax(170px,.8fr) minmax(150px,.7fr) minmax(260px,1.5fr); }
.platelet-admin-calendar { overflow-x: auto; }
.platelet-calendar-head, .platelet-calendar-grid { min-width: 820px; display: grid; grid-template-columns: repeat(7,minmax(105px,1fr)); gap: 7px; }
.platelet-calendar-head { margin-bottom: 7px; }
.platelet-calendar-head > div { text-align: center; color: #7c878e; font-size: .7rem; font-weight: 800; }
.platelet-day-cell {
  min-height: 116px; border: 1px solid #e3e7e9; border-radius: 16px; padding: 9px; background: #fff; color: var(--cnmi-text); text-align: left;
}
button.platelet-day-cell { cursor: pointer; transition: .14s ease; }
button.platelet-day-cell:hover { border-color: #cfd6da; box-shadow: var(--shadow-sm); transform: translateY(-1px); }
.platelet-day-cell.empty { visibility: hidden; }
.platelet-day-cell.weekend { background: #f5f6f7; color: #a0a8ad; display: grid; align-content: start; }
.platelet-day-cell.weekend > span { margin-top: 9px; font-size: .68rem; }
.platelet-day-cell.day-closed { background: #fff8f8; border-color: #efcdcf; }
.platelet-day-number { font-size: .82rem; font-weight: 800; margin-bottom: 8px; }
.platelet-mini-grid { display: grid; gap: 5px; }
.platelet-slot-mini { display: flex; justify-content: space-between; gap: 5px; align-items: center; padding: 6px 7px; border-radius: 10px; background: var(--cnmi-green-soft); color: #246d4e; font-size: .66rem; }
.platelet-slot-mini b { font-size: .68rem; }
.platelet-slot-mini.closed { background: var(--cnmi-red-soft); color: #9c2a2f; }
.platelet-slot-mini.missing { background: #f1f3f4; color: #90999f; }
.booking-status-pill { display: inline-flex; align-items: center; padding: 5px 8px; border-radius: 999px; font-size: .68rem; font-weight: 800; white-space: nowrap; }
.booking-status-ok { background: var(--cnmi-green-soft); color: #216b4b; }
.booking-status-contact { background: var(--cnmi-amber-soft); color: #8b5b13; }
.booking-status-cancel { background: #f0f2f3; color: #7e878d; }

@media (max-width: 991px) {
  .donation-type-card { grid-template-columns: auto 1fr; }
  .donation-type-action { grid-column: 1 / -1; width: 100%; }
  .platelet-month-toolbar { grid-template-columns: 1fr 1fr; }
  .platelet-month-actions { grid-column: 1 / -1; justify-content: stretch; }
  .platelet-month-actions .btn { flex: 1 1 180px; }
  .platelet-close-grid { grid-template-columns: 1fr 1fr !important; }
  .platelet-reason-field { grid-column: 1 / -1; }
}

@media (max-width: 575px) {
  .donation-type-card { grid-template-columns: 46px 1fr; gap: 11px; padding: 15px; border-radius: 21px; }
  .donation-type-icon { width: 46px; height: 46px; border-radius: 15px; font-size: 1.15rem; }
  .donation-type-copy h3 { font-size: 1.03rem; }
  .donation-type-copy p { font-size: .8rem; }
  .donation-type-copy small { font-size: .7rem; }
  .donation-type-meta { display: grid; grid-template-columns: 1fr 1fr; }
  .donation-type-meta span { justify-content: center; font-size: .68rem; }
  .public-group-grid { grid-template-columns: 1fr !important; }
  .platelet-month-toolbar { grid-template-columns: 1fr; }
  .platelet-month-actions { grid-column: 1; display: grid; grid-template-columns: 1fr 1fr; }
  .platelet-month-actions .btn:first-child { grid-column: 1 / -1; }
  .platelet-close-grid { grid-template-columns: 1fr !important; }
  .platelet-reason-field { grid-column: auto; }
}

/* ===== v14.1 Booking QR ===== */
.booking-success-card { text-align: center; overflow: hidden; }
.booking-success-icon { width: 58px; height: 58px; border-radius: 20px; margin: 0 auto 12px; display:flex; align-items:center; justify-content:center; background:#eaf8f0; color:#168451; font-size:1.65rem; }
.booking-code-label { color: var(--cnmi-muted); font-size: .82rem; font-weight: 700; margin-bottom: 4px; }
.booking-code-value { font-size: clamp(1.45rem, 5vw, 2.1rem); font-weight: 800; letter-spacing: .04em; color: #20272d; margin-bottom: 16px; word-break: break-word; }
.booking-qr-box { width: 252px; min-height: 252px; padding: 16px; margin: 0 auto 12px; border: 1px solid #e5e9eb; background:#fff; border-radius: 24px; display:flex; align-items:center; justify-content:center; box-shadow: 0 10px 30px rgba(26,34,39,.06); }
.booking-qr-box canvas, .booking-qr-box img { max-width: 220px !important; width:100% !important; height:auto !important; border-radius: 8px; }
.booking-qr-help { color: var(--cnmi-muted); font-size: .8rem; display:flex; align-items:center; justify-content:center; gap:7px; margin-bottom: 18px; }
.success-summary { text-align:left; border-top:1px solid #eef1f2; margin-top:6px; }
.booking-success-actions { display:grid; grid-template-columns:1fr 1fr; gap:10px; margin-top:18px; }
.booking-success-actions .btn-search { grid-column:1/-1; }
.qr-fallback { min-height: 190px; display:flex; flex-direction:column; align-items:center; justify-content:center; gap:10px; color:var(--cnmi-muted); font-size:.84rem; }
.qr-fallback i { font-size:2rem; }

.btn-qr-scan { min-height: 76px; border: 1px solid #f1b7ba; background: #fff4f4; color:#c6252d; display:flex; align-items:center; justify-content:center; gap:14px; border-radius:18px; box-shadow:none; }
.btn-qr-scan > i { font-size:1.55rem; }
.btn-qr-scan span { display:flex; flex-direction:column; align-items:flex-start; line-height:1.15; }
.btn-qr-scan b { font-size:1rem; }
.btn-qr-scan small { margin-top:5px; color:#7e6e70; font-size:.74rem; font-weight:500; }
.manage-or { display:flex; align-items:center; gap:10px; color:#9aa2a8; font-size:.73rem; margin:3px 0 16px; }
.manage-or::before, .manage-or::after { content:""; height:1px; background:#e7eaec; flex:1; }

.qr-scanner-overlay { position:fixed; inset:0; z-index:10020; display:none; align-items:flex-end; justify-content:center; padding:18px; background:rgba(14,20,24,.62); backdrop-filter:blur(7px); }
.qr-scanner-overlay.show { display:flex; }
.qr-scanner-sheet { width:min(560px,100%); max-height:92vh; overflow:auto; background:#fff; border-radius:28px; padding:20px; box-shadow:0 24px 70px rgba(0,0,0,.22); }
.qr-scanner-head { display:flex; align-items:flex-start; justify-content:space-between; gap:12px; margin-bottom:14px; text-align:left; }
.qr-scanner-head span { color:var(--cnmi-red); font-size:.68rem; font-weight:800; letter-spacing:.08em; }
.qr-scanner-head h3 { margin:3px 0 2px; font-size:1.3rem; font-weight:800; }
.qr-scanner-head p { margin:0; color:var(--cnmi-muted); font-size:.8rem; }
.scanner-close { width:42px; height:42px; border:1px solid #e5e9eb; border-radius:14px; background:#fff; display:flex; align-items:center; justify-content:center; }
.qr-reader { overflow:hidden; border-radius:20px; background:#111; min-height:260px; }
.qr-reader video { border-radius:16px !important; }
.qr-scanner-status { margin-top:12px; padding:10px 12px; border-radius:12px; background:#f4f6f7; color:#56616a; text-align:center; font-size:.78rem; }

@media (max-width: 700px) {
  .booking-qr-box { width:min(252px,82vw); min-height:min(252px,82vw); }
  .booking-success-actions { grid-template-columns:1fr; }
  .booking-success-actions .btn-search { grid-column:auto; }
  .qr-scanner-overlay { padding:0; align-items:flex-end; }
  .qr-scanner-sheet { width:100%; border-radius:26px 26px 0 0; padding:18px 16px calc(18px + env(safe-area-inset-bottom)); }
}


/* ===== v14.2 Read booking QR from saved image ===== */
.qr-lookup-actions { display:grid; grid-template-columns:1fr 1fr; gap:10px; }
.btn-qr-image { min-height:76px; border:1px solid #dfe4e7; background:#fff; color:#37434a; display:flex; align-items:center; justify-content:center; gap:14px; border-radius:18px; box-shadow:none; }
.btn-qr-image:hover, .btn-qr-image:focus { border-color:#cbd3d7; background:#f8fafb; color:#20282d; }
.btn-qr-image > i { font-size:1.55rem; color:#6f7f88; }
.btn-qr-image span { display:flex; flex-direction:column; align-items:flex-start; line-height:1.15; text-align:left; }
.btn-qr-image b { font-size:1rem; }
.btn-qr-image small { margin-top:5px; color:#7d898f; font-size:.74rem; font-weight:500; }
.qr-image-status { margin:-2px 0 15px; padding:10px 12px; border-radius:12px; background:#f4f6f7; color:#56616a; display:flex; align-items:center; gap:8px; font-size:.78rem; }
.qr-image-status.success { background:#eaf8f0; color:#216b4b; }
.qr-image-status.error { background:#fff1f1; color:#b52a31; }
.qr-image-status.loading { background:#f4f6f7; color:#56616a; }
.qr-image-reader { position:fixed; left:-10000px; top:-10000px; width:320px; height:320px; overflow:hidden; opacity:.01; pointer-events:none; }

@media (max-width:700px) {
  .qr-lookup-actions { grid-template-columns:1fr; }
}

/* =========================================================
   CNMI Donor v15.0 — softer blood-service UI + calendars/logs
   ========================================================= */

/* Softer blood-red palette: keep red for clinical identity, reduce harshness on large surfaces. */
:root {
  --cnmi-red: #c94149;
  --cnmi-red-dark: #a92f36;
  --cnmi-red-soft: #fff3f4;
  --cnmi-bg: #f7f6f5;
  --cnmi-line: #ebe7e7;
  --shadow-red: 0 12px 28px rgba(201, 65, 73, .16);
}
body {
  background:
    radial-gradient(circle at 50% -10%, rgba(201,65,73,.045), transparent 390px),
    var(--cnmi-bg);
}
.btn-search {
  background: linear-gradient(135deg, var(--cnmi-red) 0%, #d64d55 100%);
  border-color: transparent;
}
.brand-mark, .primary-menu .menu-symbol { background: #fff0f1; }
.home-menu-card.calendar-menu .menu-symbol { background:#f7f0ed; color:#a7544d; }

/* Admin/Staff preview switch */
.btn-role-switch {
  display:inline-flex;
  align-items:center;
  gap:7px;
  border:1px solid #ead6d8;
  background:#fff7f7;
  color:var(--cnmi-red-dark);
  font-weight:800;
  border-radius:14px;
}
.btn-role-switch.active {
  background:#f0f4f5;
  color:#45545d;
  border-color:#d7e0e3;
}
.staff-profile-pill.staff-preview-mode {
  background:#f2f5f6;
  border-color:#dce4e7;
  color:#47545b;
}

/* Friendly import logs */
.friendly-log-box { white-space:normal !important; }
.friendly-log-list { display:grid; gap:10px; }
.friendly-log-card {
  border:1px solid var(--cnmi-line);
  border-radius:18px;
  background:#fff;
  padding:14px 15px;
  box-shadow:0 4px 14px rgba(38,45,50,.035);
}
.friendly-log-top { display:flex; justify-content:space-between; gap:12px; align-items:flex-start; }
.friendly-log-top > div { display:grid; gap:2px; }
.friendly-log-top > div > b { font-size:.8rem; color:var(--cnmi-muted); font-weight:650; }
.friendly-log-top > i { color:#9aabb3; font-size:1.25rem; }
.friendly-log-type { font-weight:800; color:var(--cnmi-text); font-size:.94rem; }
.friendly-log-stats { display:grid; grid-template-columns:1fr 1fr; gap:8px; margin-top:10px; }
.friendly-log-stats span {
  display:flex; align-items:center; justify-content:space-between; gap:8px;
  padding:8px 10px; border-radius:12px; background:#f6f7f8;
}
.friendly-log-stats small { color:var(--cnmi-muted); font-size:.72rem; }
.friendly-log-stats b { font-size:1rem; }
.friendly-log-file {
  display:flex; align-items:center; gap:7px; margin-top:9px; color:#66747c; font-size:.78rem;
  overflow-wrap:anywhere;
}
.friendly-log-file i { color:#8e9ca4; }
.friendly-log-meta-line {
  display:flex; justify-content:space-between; gap:10px; border-top:1px dashed var(--cnmi-line);
  margin-top:9px; padding-top:9px; font-size:.8rem;
}
.friendly-log-meta-line span { color:var(--cnmi-muted); }
.log-system-details { margin-top:9px; font-size:.75rem; color:#758188; }
.log-system-details summary { cursor:pointer; font-weight:700; }
.log-system-details div { margin-top:5px; overflow-wrap:anywhere; }
.log-empty { min-height:92px; display:flex; align-items:center; justify-content:center; gap:9px; color:#8a959c; text-align:center; }
.log-empty i { font-size:1.2rem; }
.mini-pager { display:flex; align-items:center; justify-content:space-between; gap:10px; }
.mini-pager span { color:var(--cnmi-muted); font-size:.78rem; font-weight:700; }
.log-day-heading { display:flex; align-items:center; justify-content:space-between; gap:10px; margin-bottom:13px; }
.log-day-heading > div { display:grid; }
.log-day-heading span { color:var(--cnmi-muted); font-size:.75rem; }
.log-day-heading b { font-size:1rem; }
.import-log-filter { grid-template-columns:minmax(180px,240px) minmax(180px,260px) auto; align-items:end; }

/* Public Whole Blood group availability */
.public-calendar-head { display:flex; align-items:flex-end; justify-content:space-between; gap:16px; }
.public-calendar-head h4 { margin:2px 0 3px; font-weight:800; font-size:1.08rem; }
.public-calendar-head p, .public-calendar-head small { margin:0; color:var(--cnmi-muted); font-size:.78rem; }
.public-month-picker { width:min(210px, 42%); flex:0 0 auto; }
.public-availability-calendar { margin-top:16px; }
.availability-calendar-head, .availability-calendar-grid {
  display:grid; grid-template-columns:repeat(7, minmax(0,1fr)); gap:6px;
}
.availability-calendar-head { margin-bottom:6px; }
.availability-calendar-head > div { text-align:center; color:#79858c; font-size:.68rem; font-weight:800; padding:4px 0; }
.group-public-day {
  min-height:68px; border-radius:14px; border:1px solid var(--cnmi-line); background:#f7f8f8;
  display:flex; flex-direction:column; align-items:center; justify-content:center; gap:3px; padding:6px 3px;
  color:#7b868d; text-align:center;
}
button.group-public-day { cursor:pointer; }
.group-public-day b { font-size:.88rem; color:inherit; }
.group-public-day span { font-size:.62rem; line-height:1.2; }
.group-public-day.open { background:#eff8f3; border-color:#cfe8da; color:#287a55; }
.group-public-day.open:hover, .group-public-day.open.selected { background:#e0f2e8; border-color:#85c5a4; box-shadow:0 0 0 3px rgba(42,138,94,.08); }
.group-public-day.closed { background:#f6f6f6; color:#a1a8ac; }
.group-public-day.past { opacity:.58; }
.group-public-day.empty { border-color:transparent; background:transparent; }
.calendar-legend { display:flex; flex-wrap:wrap; gap:12px; margin-top:12px; color:#707c83; font-size:.72rem; }
.calendar-legend span { display:flex; align-items:center; gap:6px; }
.legend-dot { width:9px; height:9px; border-radius:50%; display:inline-block; }
.legend-dot.open { background:#59a97d; }
.legend-dot.closed { background:#c4c8cb; }
.selected-date-display {
  min-height:50px; border:1px solid var(--cnmi-line); border-radius:15px; background:#f8f9f9;
  display:flex; align-items:center; gap:10px; padding:11px 13px; color:#879198;
}
.selected-date-display.selected { background:#f0f8f4; border-color:#cbe5d7; color:#276e50; }
.selected-date-display > span { display:grid; gap:1px; }
.selected-date-display small { color:#718078; font-size:.72rem; }
.public-calendar-message {
  min-height:110px; display:flex; align-items:center; justify-content:center; gap:12px; text-align:left;
  border:1px dashed #d9dddf; border-radius:18px; color:#78848a; background:#fafafa; padding:18px;
}
.public-calendar-message > i { font-size:1.4rem; }
.public-calendar-message > div { display:grid; gap:3px; }
.public-calendar-message b { color:#4f5b62; }
.public-calendar-message span { font-size:.78rem; }
.public-calendar-message.error { color:#a33e44; background:#fff5f5; border-color:#eccfd1; }

/* Whole Blood group staff calendar */
.group-day-status { display:grid; gap:2px; margin-top:6px; }
.group-day-status b { font-size:.76rem; }
.group-day-status span { font-size:.62rem; color:var(--cnmi-muted); }
.group-day-note { display:block; margin-top:4px; color:#8b6b55; line-height:1.2; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.platelet-day-cell.group-open { background:#f2faf6; border-color:#d4eade; }
.platelet-day-cell.group-unprepared { background:#fafafa; color:#9ba3a8; }
.group-day-edit-grid { grid-template-columns:minmax(180px,260px) minmax(260px,1fr); }

/* Room calendar */
.room-calendar-grid { width:100%; }
.room-calendar-head, .room-calendar-days { display:grid; grid-template-columns:repeat(7,minmax(0,1fr)); gap:7px; }
.room-calendar-head { margin-bottom:7px; }
.room-calendar-head > div { text-align:center; color:#7a858b; font-size:.7rem; font-weight:800; padding:4px; }
.room-day-cell {
  min-width:0; min-height:104px; border:1px solid var(--cnmi-line); border-radius:16px; background:#fff;
  padding:9px; display:flex; flex-direction:column; align-items:flex-start; text-align:left; color:#4f5c63;
}
button.room-day-cell { cursor:pointer; transition:transform .15s ease, box-shadow .15s ease; }
button.room-day-cell:hover { transform:translateY(-1px); box-shadow:var(--shadow-sm); }
.room-day-cell.empty { background:transparent; border-color:transparent; }
.room-day-number { align-self:flex-end; font-weight:800; font-size:.82rem; color:#7f898f; }
.room-day-state { display:flex; align-items:center; gap:5px; margin-top:5px; }
.room-day-state i { font-size:.9rem; }
.room-day-state b { font-size:.73rem; }
.room-day-cell small { margin-top:5px; font-size:.62rem; line-height:1.25; color:#78838a; overflow-wrap:anywhere; }
.room-day-cell.event-normal { background:#fbfcfc; }
.room-day-cell.event-normal .room-day-state { color:#4d8a6b; }
.room-day-cell.event-weekend { background:#f4f5f5; color:#8e979c; }
.room-day-cell.event-closed { background:#fff3f3; border-color:#efd1d3; }
.room-day-cell.event-closed .room-day-state { color:#b13a42; }
.room-day-cell.event-limited { background:#fff8ea; border-color:#efdfb8; }
.room-day-cell.event-limited .room-day-state { color:#a06d19; }
.room-day-cell.event-mobile { background:#eef6fb; border-color:#ccdfeb; }
.room-day-cell.event-mobile .room-day-state { color:#367595; }
.room-day-cell.event-activity { background:#f5f1fa; border-color:#ddd3e9; }
.room-day-cell.event-activity .room-day-state { color:#765aa0; }
.room-day-cell.event-open { background:#eef8f2; border-color:#cde6d7; }
.room-day-cell.event-open .room-day-state { color:#287b54; }
.room-event-grid { grid-template-columns:repeat(2,minmax(0,1fr)); }
.room-note-wide { grid-column:1 / -1; }
.published-banner {
  display:flex; align-items:center; gap:8px; padding:10px 12px; border-radius:14px;
  background:#eef8f2; color:#2d7654; margin-bottom:14px; font-size:.8rem;
}
.public-calendar-status { margin-bottom:4px; }
.room-highlight-list { display:grid; gap:10px; }
.room-highlight {
  display:grid; grid-template-columns:auto 1fr; gap:12px; border:1px solid var(--cnmi-line);
  border-radius:18px; background:#fff; padding:14px 15px; box-shadow:var(--shadow-sm);
}
.room-highlight-icon { width:42px; height:42px; border-radius:14px; display:grid; place-items:center; background:#f5f6f6; }
.room-highlight > div:last-child { display:grid; gap:2px; }
.room-highlight span { color:var(--cnmi-muted); font-size:.72rem; }
.room-highlight b { font-size:.95rem; }
.room-highlight p { margin:0; color:#69767d; font-size:.78rem; line-height:1.45; }
.room-highlight.event-closed .room-highlight-icon { background:#fff0f1; color:#b53b43; }
.room-highlight.event-limited .room-highlight-icon { background:#fff6df; color:#a16d18; }
.room-highlight.event-mobile .room-highlight-icon { background:#edf6fb; color:#357796; }
.room-highlight.event-activity .room-highlight-icon { background:#f4eff9; color:#755a9c; }
.room-highlight.event-open .room-highlight-icon { background:#edf8f1; color:#297954; }
.announcement-preview {
  white-space:pre-wrap; background:#faf9f8; border:1px solid var(--cnmi-line); border-radius:16px;
  padding:16px; font-size:.84rem; line-height:1.7; color:#4c5960;
}

@media (max-width: 820px) {
  .import-log-filter { grid-template-columns:1fr 1fr; }
  .import-log-filter .btn { grid-column:1 / -1; }
  .room-event-grid, .group-day-edit-grid { grid-template-columns:1fr; }
  .room-note-wide { grid-column:auto; }
  .staff-topbar-actions { flex-wrap:wrap; }
}

@media (max-width: 600px) {
  .public-calendar-head { align-items:stretch; flex-direction:column; gap:10px; }
  .public-month-picker { width:100%; }
  .group-public-day { min-height:56px; border-radius:11px; padding:4px 2px; }
  .group-public-day b { font-size:.78rem; }
  .group-public-day span { font-size:.52rem; }
  .availability-calendar-head, .availability-calendar-grid { gap:4px; }
  .room-calendar-head, .room-calendar-days { gap:4px; }
  .room-day-cell { min-height:70px; border-radius:11px; padding:5px; }
  .room-day-number { font-size:.7rem; }
  .room-day-state { gap:3px; margin-top:3px; }
  .room-day-state i { font-size:.68rem; }
  .room-day-state b { font-size:.54rem; }
  .room-day-cell small { font-size:.45rem; line-height:1.1; max-height:2.2em; overflow:hidden; }
  .room-highlight { border-radius:16px; padding:12px; }
  .friendly-log-card { padding:12px; }
  .mini-pager .btn { padding:.42rem .65rem; font-size:.72rem; }
  .import-log-filter { grid-template-columns:1fr; }
  .import-log-filter .btn { grid-column:auto; }
  .btn-role-switch { order:-1; width:100%; justify-content:center; }
}
.announcement-actions { display:flex; gap:8px; flex-wrap:wrap; justify-content:flex-end; }
.contact-action-grid { display:grid; grid-template-columns:1fr 1fr; gap:10px; }
@media (max-width: 520px) {
  .contact-action-grid { grid-template-columns:1fr; }
  .announcement-actions { width:100%; }
  .announcement-actions .btn { flex:1 1 100%; }
}
@media (min-width: 901px) {
  .staff-nav-card { max-height: calc(100vh - 150px); overflow-y:auto; scrollbar-width:thin; }
}

/* v15.1 — mobile unit request + inherited group calendar */
.mobile-unit-card { border-color: #d7e5ea; background: linear-gradient(180deg,#fff 0%,#fbfdfe 100%); }
.mobile-unit-card .donation-type-icon { background: #eef6f8; color: #477b89; }
.donation-type-kicker.mobile-unit { color: #477b89; }
.mobile-unit-card .btn-soft { background: #f1f7f9 !important; border-color: #d4e4e9 !important; color: #3f7180 !important; }
.mobile-unit-card .btn-soft:hover { background: #e8f2f5 !important; }

/* Group calendar now inherits room open/close state. */
.platelet-day-cell.group-day.group-open { border-color: #cfe8da; background: #f2faf5; }
.platelet-day-cell.group-day.day-closed { border-color: #ead9da; background: #fff7f7; }
.group-day-status b { line-height: 1.2; }

@media (max-width: 700px) {
  .mobile-unit-card { grid-template-columns: 46px 1fr; }
  .mobile-unit-card .donation-type-action { grid-column: 1 / -1; width: 100%; }
}

/* v15.2 — route-aware links, contact email, notification center */
.home-room-status {
  display:grid; grid-template-columns:auto 1fr auto; align-items:center; gap:12px;
  padding:13px 14px; border:1px solid var(--cnmi-line); border-radius:18px; background:#fff; box-shadow:var(--shadow-sm);
}
.home-room-status-icon { width:44px; height:44px; border-radius:14px; display:grid; place-items:center; background:#f2f5f5; color:#5e6a71; font-size:1.05rem; }
.home-room-status-copy { min-width:0; display:grid; gap:1px; }
.home-room-status-copy small { color:var(--cnmi-muted); font-size:.68rem; font-weight:700; }
.home-room-status-copy b { font-size:.9rem; color:var(--cnmi-text); }
.home-room-status-copy span { color:#718087; font-size:.7rem; line-height:1.35; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.home-room-status.status-open { border-color:#d3e9dc; background:#fbfefc; }
.home-room-status.status-open .home-room-status-icon { background:#edf8f1; color:#297954; }
.home-room-status.status-closed { border-color:#efd3d5; background:#fffafa; }
.home-room-status.status-closed .home-room-status-icon { background:#fff0f1; color:#b53b43; }
.home-room-status.status-limited { border-color:#eadcae; background:#fffdf7; }
.home-room-status.status-limited .home-room-status-icon { background:#fff6df; color:#9b6819; }
.home-room-status.status-neutral .home-room-status-icon { background:#f2f4f5; color:#6f7b82; }

.staff-tab.notification-tab { position:relative; }
.staff-notification-badge {
  margin-left:auto; min-width:22px; height:22px; padding:0 6px; align-items:center; justify-content:center;
  border-radius:999px; background:var(--cnmi-red); color:#fff; font-size:.62rem; font-weight:800; line-height:1;
}
.dash-icon.notice { background:#f3edf8; color:#765594; }

.notification-toolbar { display:flex; align-items:end; justify-content:space-between; gap:12px; flex-wrap:wrap; }
.notification-toolbar .field-block { min-width:210px; }
.notification-actions { display:flex; gap:8px; flex-wrap:wrap; }
.notification-center-list { display:grid; gap:10px; }
.notification-item {
  display:grid; grid-template-columns:auto minmax(0,1fr) auto; gap:12px; align-items:center;
  padding:14px; border:1px solid var(--cnmi-line); border-radius:17px; background:#fff;
}
.notification-item.is-unread { box-shadow:0 8px 24px rgba(44,52,56,.06); border-color:#e4d7d8; }
.notification-item.is-read { opacity:.72; background:#fafafa; }
.notification-item-icon { width:44px; height:44px; border-radius:14px; display:grid; place-items:center; background:#f4f5f5; color:#647177; }
.notification-item.type-platelet .notification-item-icon { background:#fff0f1; color:#b83d45; }
.notification-item.type-group .notification-item-icon { background:#edf8f1; color:#2d7a57; }
.notification-item.type-mobile .notification-item-icon { background:#edf6fb; color:#397a97; }
.notification-item.type-calendar .notification-item-icon { background:#f5f0fa; color:#755a9c; }
.notification-item-copy { min-width:0; display:grid; gap:3px; }
.notification-item-top { display:flex; align-items:center; justify-content:space-between; gap:12px; }
.notification-item-top span { font-size:.66rem; font-weight:800; color:var(--cnmi-red); text-transform:uppercase; letter-spacing:.03em; }
.notification-item-top time { font-size:.64rem; color:#879197; white-space:nowrap; }
.notification-item-copy > b { font-size:.88rem; color:var(--cnmi-text); }
.notification-item-copy p { margin:0; color:#68767d; font-size:.73rem; line-height:1.45; }
.notification-item-copy small { color:#7a858b; font-size:.66rem; }
.notification-item-actions { display:flex; gap:6px; flex-wrap:wrap; justify-content:flex-end; }
.notification-empty { min-height:180px; display:flex; flex-direction:column; align-items:center; justify-content:center; text-align:center; gap:6px; color:#758188; }
.notification-empty i { width:50px; height:50px; display:grid; place-items:center; border-radius:16px; background:#edf8f1; color:#2d7a57; font-size:1.2rem; }
.notification-empty b { color:#4e5b61; }
.notification-empty span { font-size:.76rem; }

.mail-link-btn { display:inline-flex; align-items:center; gap:5px; margin-top:4px; color:#6e5a83; text-decoration:none; font-size:.7rem; font-weight:700; word-break:break-all; }
.mail-link-btn:hover { color:#4f3f63; text-decoration:underline; }
.notification-setup-card { border-color:#e7dde9; background:linear-gradient(180deg,#fff 0%,#fdfbfe 100%); }
.notification-config-hint { font-size:.72rem; line-height:1.55; color:#67747b; background:#f7f4f8; border:1px solid #e6dfe8; border-radius:14px; padding:11px 12px; }
.notification-config-hint code { color:#705381; font-size:.68rem; }
.status-pill.neutral { display:inline-flex; align-items:center; gap:5px; padding:6px 9px; border-radius:999px; background:#f1f4f5; color:#66747b; font-size:.66rem; font-weight:800; white-space:nowrap; }

@media (max-width: 700px) {
  .home-room-status { grid-template-columns:auto 1fr; }
  .home-room-status > .btn { grid-column:1 / -1; width:100%; }
  .home-room-status-copy span { white-space:normal; }
  .notification-toolbar { align-items:stretch; }
  .notification-toolbar .field-block { min-width:0; width:100%; }
  .notification-actions { width:100%; }
  .notification-actions .btn { flex:1 1 auto; }
  .notification-item { grid-template-columns:auto 1fr; align-items:start; padding:12px; }
  .notification-item-actions { grid-column:1 / -1; justify-content:stretch; }
  .notification-item-actions .btn { flex:1 1 auto; }
  .notification-item-top { align-items:flex-start; flex-direction:column; gap:2px; }
  .staff-notification-badge { margin-left:2px; }
}


/* v15.3 — standard donor-room registration hours */
.room-hours-summary {
  border:1px solid #e8dddd; border-radius:22px; background:linear-gradient(135deg,#fffafa 0%,#fff 100%);
  box-shadow:var(--shadow-sm); padding:16px;
}
.room-hours-summary-title { display:flex; align-items:center; gap:11px; margin-bottom:12px; }
.room-hours-summary-title > i { width:38px; height:38px; display:grid; place-items:center; border-radius:13px; background:var(--cnmi-red-soft); color:var(--cnmi-red); }
.room-hours-summary-title > div { display:grid; gap:1px; }
.room-hours-summary-title b { font-size:.9rem; }
.room-hours-summary-title small { color:var(--cnmi-muted); font-size:.7rem; }
.room-hours-summary-grid { display:grid; grid-template-columns:1fr 1fr; gap:10px; }
.room-hours-card { display:grid; gap:2px; padding:12px 13px; border:1px solid var(--cnmi-line); background:#fff; border-radius:16px; }
.room-hours-card > span { color:var(--cnmi-red); font-size:.68rem; font-weight:800; }
.room-hours-card > b { font-size:.8rem; line-height:1.35; }
.room-hours-card > small { margin-top:2px; color:var(--cnmi-muted); font-size:.66rem; }
.room-day-hours { display:flex !important; align-items:flex-start; gap:3px; color:#56666e !important; font-weight:700; line-height:1.22 !important; }
.room-day-hours i { margin-top:1px; flex:0 0 auto; }
.room-day-detail { color:#7a858b; }
.contact-hours-lines { display:grid; gap:5px; margin:4px 0 5px; }
.contact-hours-lines p { display:flex; flex-wrap:wrap; gap:4px 10px; margin:0; }
.contact-hours-lines strong { min-width:92px; color:var(--cnmi-text); }
.contact-hours-lines span { color:#596970; }
.staff-default-hours { display:grid; grid-template-columns:auto 1fr; gap:10px; padding:12px 13px; border:1px solid #e8dddd; border-radius:15px; background:#fffafa; }
.staff-default-hours > i { width:34px; height:34px; display:grid; place-items:center; border-radius:11px; background:var(--cnmi-red-soft); color:var(--cnmi-red); }
.staff-default-hours > div { display:grid; gap:2px; }
.staff-default-hours b { font-size:.78rem; }
.staff-default-hours span { color:#5f6d74; font-size:.7rem; line-height:1.45; }
.staff-default-hours small { color:var(--cnmi-muted); font-size:.65rem; line-height:1.4; }
@media (max-width: 767px) {
  .room-hours-summary-grid { grid-template-columns:1fr; }
  .room-day-hours { font-size:.43rem !important; }
  .contact-hours-lines p { display:grid; gap:1px; }
  .contact-hours-lines strong { min-width:0; }
}


/* v15.4 — calmer room-calendar typography */
.room-calendar-head > div {
  font-size:.72rem;
  font-weight:750;
  letter-spacing:.01em;
  color:#758087;
}
.room-day-cell {
  min-height:112px;
  padding:10px 10px 9px;
  border-radius:17px;
  justify-content:flex-start;
  background:#fff;
}
.room-day-cell.is-weekend.event-normal { background:#fafbfb; }
.room-day-number {
  font-size:.78rem;
  line-height:1;
  font-weight:750;
  color:#879198;
}
.room-day-state {
  gap:5px;
  margin-top:7px;
  line-height:1.15;
}
.room-day-state i { font-size:.86rem; }
.room-day-state b {
  font-size:.76rem;
  font-weight:750;
  letter-spacing:0;
}
.room-day-detail {
  margin-top:5px;
  color:#737f86;
  font-size:.61rem;
  line-height:1.28;
  display:-webkit-box;
  -webkit-line-clamp:2;
  -webkit-box-orient:vertical;
  overflow:hidden;
  overflow-wrap:anywhere;
}
.room-day-hours {
  display:grid !important;
  grid-template-columns:auto minmax(0,1fr);
  align-items:start;
  gap:4px;
  width:100%;
  margin-top:auto;
  padding-top:7px;
  color:#637078 !important;
  font-weight:550;
  line-height:1.2 !important;
}
.room-day-hours > i {
  margin-top:1px;
  font-size:.68rem;
  color:#8a959b;
}
.room-day-hours-lines {
  display:grid;
  gap:1px;
  min-width:0;
}
.room-day-hours-lines > span {
  display:block;
  font-size:.59rem;
  line-height:1.2;
  white-space:nowrap;
  font-weight:600;
}
.room-day-cell.event-normal .room-day-state { color:#3e8665; }
.room-day-cell.event-closed .room-day-state { color:#b23b43; }
.room-day-cell.event-closed .room-day-detail { color:#8a6265; }
.room-day-cell.event-mobile .room-day-state { color:#337491; }
.room-day-cell.event-limited .room-day-state { color:#9a6818; }
.room-day-cell.event-activity .room-day-state { color:#73599a; }
.room-day-cell.event-open .room-day-state { color:#287b54; }

@media (min-width: 900px) {
  .room-calendar-head, .room-calendar-days { gap:8px; }
  .room-day-cell { min-height:116px; padding:11px 11px 10px; }
  .room-day-number { font-size:.8rem; }
  .room-day-state b { font-size:.77rem; }
  .room-day-detail { font-size:.62rem; }
  .room-day-hours-lines > span { font-size:.6rem; }
}

@media (max-width: 767px) {
  .room-day-cell { min-height:98px; padding:8px 7px 7px; border-radius:14px; }
  .room-day-number { font-size:.7rem; }
  .room-day-state { margin-top:5px; gap:3px; }
  .room-day-state i { font-size:.72rem; }
  .room-day-state b { font-size:.66rem; }
  .room-day-detail { margin-top:4px; font-size:.53rem; -webkit-line-clamp:2; }
  .room-day-hours { padding-top:5px; gap:3px; }
  .room-day-hours > i { font-size:.58rem; }
  .room-day-hours-lines > span { font-size:.49rem; white-space:normal; }
}

/* v15.6 — booking drill-down and clearer notification actions */
.platelet-slot-mini.has-booking{width:100%;border:1px solid rgba(36,109,78,.18);cursor:pointer;font:inherit;text-align:left;transition:transform .12s ease,box-shadow .12s ease,border-color .12s ease}
.platelet-slot-mini.has-booking:hover{transform:translateY(-1px);box-shadow:0 5px 14px rgba(28,86,61,.10);border-color:rgba(36,109,78,.36)}
.platelet-slot-mini.has-booking.closed{border-color:rgba(156,42,47,.18)}
.notification-item-actions .btn-search{min-width:112px}

/* v15.7 — staff booking delete + audit log */
.booking-row-actions{display:flex;gap:.4rem;flex-wrap:wrap;align-items:center}
.booking-audit-list{display:grid;gap:.65rem}
.booking-audit-item{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start;padding:.85rem 1rem;border:1px solid #e8ecef;border-radius:16px;background:#fff}
.booking-audit-item>div{display:flex;flex-direction:column;gap:.15rem;min-width:0}
.booking-audit-item b{font-weight:800;color:#27323a}
.booking-audit-item span{color:#64727c;overflow-wrap:anywhere}
.booking-audit-item small{color:#7e8992;white-space:nowrap}
.booking-audit-item.audit-delete{border-left:4px solid #d84850;background:#fff8f8}
.booking-audit-item.audit-delete b{color:#c83a43}
.booking-audit-item.audit-status{border-left:4px solid #3c9a76;background:#f8fcfa}
@media (max-width:720px){
  .booking-audit-item{flex-direction:column;gap:.45rem}
  .booking-audit-item small{white-space:normal}
  .booking-row-actions .btn{width:100%;margin-right:0!important}
}


/* v15.8 - Screening question manager */
.screening-question-grid{grid-template-columns:repeat(4,minmax(0,1fr));}
.screening-admin-item{display:grid;grid-template-columns:54px minmax(0,1fr) auto;gap:16px;align-items:start;border:1px solid #e7ebee;border-radius:18px;padding:16px;margin-bottom:12px;background:#fff;box-shadow:0 8px 22px rgba(28,39,49,.035)}
.screening-admin-item.is-inactive{background:#f7f8f9;opacity:.72}
.screening-admin-order{width:42px;height:42px;border-radius:14px;background:#fff1f2;color:#c83d49;display:flex;align-items:center;justify-content:center;font-weight:800;border:1px solid #ffd8dc}
.screening-admin-title{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:7px}
.screening-admin-question{font-size:1.02rem;font-weight:700;color:#28343d;line-height:1.55;margin-bottom:8px}
.screening-admin-meta{display:flex;gap:18px;flex-wrap:wrap;color:#63717b;font-size:.9rem;margin-bottom:9px}
.screening-admin-fail{display:flex;flex-direction:column;gap:2px;background:#fafbfc;border-radius:12px;padding:10px 12px;color:#53616a}
.screening-admin-fail small{color:#8a959d;font-weight:700}
.screening-admin-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.screening-audit-list{display:flex;flex-direction:column;gap:8px}
.screening-audit-row{padding:11px 13px;border:1px solid #edf0f2;border-radius:13px;background:#fbfcfc;display:flex;justify-content:space-between;gap:12px;align-items:center}
.screening-audit-row small{color:#7c8991;text-align:right}
@media(max-width:900px){.screening-question-grid{grid-template-columns:1fr 1fr}.screening-admin-item{grid-template-columns:44px minmax(0,1fr)}.screening-admin-actions{grid-column:1/-1;justify-content:stretch}.screening-admin-actions .btn{flex:1}.screening-audit-row{align-items:flex-start;flex-direction:column}.screening-audit-row small{text-align:left}}
@media(max-width:560px){.screening-question-grid{grid-template-columns:1fr}.screening-admin-item{padding:13px;gap:10px}.screening-admin-question{font-size:.96rem}}
.page-head-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.screening-history-filter{grid-template-columns:minmax(180px,220px) minmax(180px,240px) auto;align-items:end}
.screening-history-list{gap:12px}
.screening-history-card .friendly-log-top b{font-size:.78rem;color:var(--cnmi-muted)}
.screening-history-changes{display:grid;gap:8px;margin-top:12px}
.screening-history-change{display:grid;grid-template-columns:150px minmax(0,1fr);gap:10px;padding:10px 12px;border-radius:14px;background:#f8fafb;border:1px solid #edf1f3}
.screening-history-change span{font-size:.78rem;font-weight:800;color:#7a878f}
.screening-history-change small{display:block;color:#88949b;font-size:.75rem;margin-bottom:2px}
.screening-history-change b{font-size:.9rem;color:#2c3942;line-height:1.5}
.manual-intro-card{background:linear-gradient(180deg,#fff 0%,#fff8f8 100%)}
.manual-top-grid{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(260px,.9fr);gap:16px;align-items:start}
.manual-kicker{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;border-radius:999px;background:#fff1f2;color:#c83d49;font-size:.78rem;font-weight:800;margin-bottom:10px}
.manual-intro-card h4{margin:0 0 8px;font-size:1.3rem;font-weight:850}
.manual-intro-card p{margin:0;color:#5f6d76;line-height:1.7}
.manual-note-box{background:#fff;border:1px solid #f0d9dc;border-radius:18px;padding:14px 16px;box-shadow:0 6px 18px rgba(200,61,73,.05)}
.manual-note-box b{display:block;margin-bottom:8px}
.manual-note-box ul,.manual-step-list,.manual-tip-box ul{margin:0;padding-left:18px}
.manual-note-box li,.manual-step-list li,.manual-tip-box li{margin-bottom:7px;line-height:1.65}
.manual-quick-links{display:flex;flex-wrap:wrap;gap:9px;margin-top:16px}
.manual-quick-link{display:inline-flex;align-items:center;padding:9px 12px;border-radius:999px;background:#fff;border:1px solid #eed5d8;color:#b53b46;text-decoration:none;font-size:.82rem;font-weight:700}
.manual-quick-link:hover{background:#fff5f6;color:#a4313e}
.manual-section-head span{display:inline-flex;align-items:center;padding:5px 10px;border-radius:999px;background:#eef7f2;color:#2c8a60;font-size:.76rem;font-weight:800;margin-bottom:10px}
.manual-section-head h5{margin:0 0 8px;font-size:1.16rem;font-weight:850}
.manual-section-head p{margin:0;color:#617079;line-height:1.7}
.manual-image-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin:18px 0}
.manual-shot{margin:0;border:1px solid #edf0f2;border-radius:18px;overflow:hidden;background:#fff;box-shadow:0 8px 20px rgba(38,45,50,.04)}
.manual-shot img{display:block;width:100%;height:auto;background:#f5f7f8}
.manual-shot figcaption{padding:10px 12px;font-size:.8rem;color:#64727b;border-top:1px solid #edf0f2;line-height:1.5}
.manual-content-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(260px,.9fr);gap:16px;align-items:start}
.manual-content-grid h6{margin:0 0 10px;font-size:.96rem;font-weight:850}
.manual-step-list{padding-left:20px}
.manual-tip-box{background:#f8fafb;border:1px solid #e7edef;border-radius:18px;padding:14px 16px}
.manual-tip-box b{display:block;margin-bottom:8px;font-size:.92rem}
@media(max-width:900px){.page-head-actions{justify-content:flex-start}.screening-history-change{grid-template-columns:1fr}.manual-top-grid,.manual-content-grid{grid-template-columns:1fr}.screening-history-filter{grid-template-columns:1fr}.manual-image-grid{grid-template-columns:1fr 1fr}}
@media(max-width:560px){.manual-image-grid{grid-template-columns:1fr}.manual-quick-links{display:grid}.manual-quick-link{justify-content:center}.screening-history-card .friendly-log-meta-line{flex-direction:column;align-items:flex-start}}

/* v15.10 - friendlier grouped navigation */
.staff-nav-groups{display:grid;gap:6px;padding:7px}
.staff-nav-group{border:1px solid #edf0f2;border-radius:16px;background:#fbfcfc;overflow:hidden}
.staff-nav-group-title{width:100%;min-height:42px;border:0;background:transparent;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 11px;color:#66737b;font-size:.78rem;font-weight:800;text-align:left}
.staff-nav-group-title span{display:flex;align-items:center;gap:8px}
.staff-nav-group-title span i{width:18px;text-align:center;color:#9aa6ad}
.staff-nav-group-title .nav-chevron{font-size:.72rem;transition:transform .18s ease}
.staff-nav-group.open .staff-nav-group-title{color:#303c44;background:#fff}
.staff-nav-group.open .staff-nav-group-title .nav-chevron{transform:rotate(180deg)}
.staff-nav-group-items{display:none;padding:3px 5px 6px;background:#fff}
.staff-nav-group.open .staff-nav-group-items{display:grid;gap:3px}
.staff-nav-group .staff-tab{min-height:42px;border-radius:12px;padding:8px 10px;font-size:.8rem}
.staff-nav-group .staff-tab.active{box-shadow:inset 3px 0 0 var(--cnmi-red)}

/* v15.10 - manual hub: one topic at a time */
.manual-hub-card{background:linear-gradient(180deg,#fff 0%,#fffafa 100%)}
.manual-hub-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}
.manual-hub-head h4{margin:0 0 6px;font-size:1.22rem;font-weight:850}
.manual-hub-head p{margin:0;color:#66747c;line-height:1.65}
.manual-topic-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-top:16px}
.manual-topic-card{border:1px solid #e8edef;background:#fff;border-radius:16px;min-height:94px;padding:13px;text-align:left;display:grid;grid-template-columns:34px minmax(0,1fr) 18px;gap:9px;align-items:center;color:#42515a;transition:.16s ease}
.manual-topic-card>i:first-child{width:34px;height:34px;border-radius:11px;background:#f3f6f7;display:flex;align-items:center;justify-content:center;color:#7c8991;font-size:1rem}
.manual-topic-card>span{display:grid;gap:3px;min-width:0}
.manual-topic-card small{color:#8a969d;font-size:.67rem;font-weight:800}
.manual-topic-card b{font-size:.84rem;line-height:1.35;white-space:normal}
.manual-topic-card>i:last-child{color:#aab3b8;font-size:.75rem}
.manual-topic-card:hover{transform:translateY(-1px);border-color:#efcfd3;box-shadow:0 7px 18px rgba(54,63,69,.05)}
.manual-topic-card.active{border-color:#efc7cc;background:#fff5f6;color:#a93642;box-shadow:0 8px 22px rgba(200,61,73,.06)}
.manual-topic-card.active>i:first-child{background:#ffecef;color:#c83d49}
.manual-section-card{scroll-margin-top:20px}
.manual-section-card .manual-section-head{border-bottom:1px solid #edf0f2;padding-bottom:14px}
.manual-section-card .manual-image-grid{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px}
.manual-section-card .manual-shot img{max-height:360px;object-fit:contain}
.manual-section-card .manual-content-grid{margin-top:4px}
.manual-tip-box{background:#f7faf8;border-color:#deebe3}
.manual-tip-box>b{color:#2e6f52}

@media(max-width:1200px){.manual-topic-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:900px){
  .manual-topic-grid{grid-template-columns:1fr 1fr}
  .staff-nav-groups{display:flex;overflow-x:auto;gap:6px;padding:6px;scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .staff-nav-groups::-webkit-scrollbar{display:none}
  .staff-nav-group{flex:0 0 auto;min-width:auto;border-radius:14px}
  .staff-nav-group-title{min-height:40px;width:auto;padding:8px 10px;white-space:nowrap}
  .staff-nav-group-title .nav-chevron{display:none}
  .staff-nav-group-items{position:absolute;left:8px;right:8px;top:100%;z-index:30;border:1px solid #e5eaed;border-radius:16px;box-shadow:0 12px 30px rgba(28,39,49,.12);padding:6px;background:#fff;grid-template-columns:repeat(2,minmax(0,1fr))!important}
  .staff-nav-group.open{position:relative}
  .staff-nav-group.open .staff-nav-group-items{display:grid}
  .staff-nav-card{overflow:visible!important}
}
@media(max-width:560px){
  .manual-topic-grid{grid-template-columns:1fr}
  .manual-topic-card{min-height:72px;grid-template-columns:32px minmax(0,1fr) 16px;padding:10px 12px}
  .manual-section-card .manual-image-grid{grid-template-columns:1fr}
  .manual-section-card .manual-shot img{max-height:none}
  .staff-nav-group-items{grid-template-columns:1fr!important}
}
/* v15.11 — single-open accordion + all-menu launcher + screening workspace */
.staff-menu-all-btn{width:100%;min-height:42px;border:1px solid #f1d9dc;background:#fff7f7;color:#b93945;border-radius:14px;display:flex;align-items:center;gap:9px;padding:9px 11px;font-size:.8rem;font-weight:850;text-align:left;box-shadow:0 4px 12px rgba(200,61,73,.04)}
.staff-menu-all-btn span{flex:1}.staff-menu-all-btn>i:last-child{font-size:.7rem;color:#c98990}
.staff-menu-all-btn:hover{background:#fff1f2}
.staff-menu-launcher{position:fixed;inset:0;z-index:5000;background:rgba(33,42,48,.48);backdrop-filter:blur(5px);display:none;align-items:center;justify-content:center;padding:18px}
.staff-menu-launcher.show{display:flex}
body.staff-menu-open{overflow:hidden}
.staff-menu-launcher-card{width:min(920px,96vw);max-height:min(760px,90vh);overflow:auto;background:#fff;border-radius:26px;box-shadow:0 30px 80px rgba(22,31,37,.28);padding:22px;border:1px solid #edf0f2}
.staff-menu-launcher-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px}
.staff-menu-launcher-head span{display:block;color:#cc3e49;font-size:.74rem;font-weight:850;letter-spacing:.08em;margin-bottom:3px}
.staff-menu-launcher-head h3{margin:0 0 4px;font-size:1.35rem;font-weight:900}.staff-menu-launcher-head p{margin:0;color:#75828a}
.staff-menu-launcher-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.staff-menu-launcher-grid section{border:1px solid #e8edef;border-radius:18px;background:#fbfcfc;padding:14px;display:grid;gap:7px;align-content:start}
.staff-menu-launcher-grid h4{margin:0 0 5px;font-size:.9rem;font-weight:850;display:flex;align-items:center;gap:8px;color:#35434b}
.staff-menu-launcher-grid h4 i{color:#c83d49}.staff-menu-launcher-grid button{width:100%;border:0;border-radius:12px;background:#fff;padding:10px 11px;text-align:left;color:#53616a;font-size:.82rem;font-weight:700;border:1px solid #edf0f2}
.staff-menu-launcher-grid button:hover{background:#fff4f5;color:#b53844;border-color:#f2dadd}
.screening-workspace-tabs{display:grid;grid-template-columns:1fr 1fr minmax(150px,.65fr);gap:8px;padding:7px;border:1px solid #e8edef;border-radius:18px;background:#f8fafb;position:sticky;top:8px;z-index:12;box-shadow:0 8px 22px rgba(28,39,49,.04)}
.screening-workspace-tab{min-height:48px;border:1px solid transparent;border-radius:13px;background:transparent;color:#66747c;font-weight:800;display:flex;align-items:center;justify-content:center;gap:8px;padding:8px 12px}
.screening-workspace-tab:hover{background:#fff}.screening-workspace-tab.active{background:#fff;color:#c53c48;border-color:#f1d9dc;box-shadow:0 5px 14px rgba(200,61,73,.06)}
.screening-workspace-tab.history{background:#fff;border-color:#e8edef;color:#55636b}.screening-workspace-panel{display:none}.screening-workspace-panel.active{display:block}
#screeningQuestionListPanel .screening-admin-item{padding:14px;gap:13px;margin-bottom:10px}
#screeningQuestionListPanel .screening-admin-question{font-size:.98rem;margin-bottom:6px}
#screeningQuestionListPanel .screening-admin-fail{padding:8px 10px}
#screeningQuestionFormPanel .staff-card{max-width:980px;margin-left:auto;margin-right:auto}
@media(max-width:900px){.staff-menu-launcher-grid{grid-template-columns:1fr 1fr}.screening-workspace-tabs{position:static}}
@media(max-width:640px){.staff-menu-all-btn{flex:0 0 auto;width:auto;white-space:nowrap}.staff-menu-launcher{align-items:flex-end;padding:0}.staff-menu-launcher-card{width:100%;max-height:88vh;border-radius:24px 24px 0 0;padding:16px}.staff-menu-launcher-grid{grid-template-columns:1fr}.staff-menu-launcher-head{position:sticky;top:-16px;background:#fff;padding-top:16px;z-index:2}.screening-workspace-tabs{grid-template-columns:1fr 1fr}.screening-workspace-tab.history{grid-column:1/-1}.screening-admin-actions{display:grid;grid-template-columns:1fr 1fr}.screening-admin-actions .btn{width:100%}}

/* v15.12 - LINE-first public shortcuts + donor preparation */
.home-popular-section{display:grid;gap:10px}
.home-section-title{display:flex;align-items:end;justify-content:space-between;padding:0 2px}
.home-section-title small{display:block;color:#c83d49;font-size:.74rem;font-weight:800;letter-spacing:.04em;margin-bottom:1px}
.home-section-title b{font-size:1rem;color:var(--cnmi-text)}
.home-quick-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.home-quick-card{border:1px solid #e8ecef;background:#fff;border-radius:22px;padding:16px;text-align:left;display:grid;grid-template-columns:48px minmax(0,1fr);gap:12px;align-items:center;box-shadow:0 10px 28px rgba(28,39,49,.045);min-height:102px}
.home-quick-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}
.home-quick-card .home-quick-icon{width:48px;height:48px;border-radius:16px;display:grid;place-items:center;font-size:1.2rem;background:#f6f7f8;color:#596871}
.home-quick-card b{display:block;font-size:.96rem;line-height:1.35;color:#253039;margin-bottom:4px}
.home-quick-card small{display:block;color:#74828a;font-size:.76rem;line-height:1.4}
.home-quick-card.next-donation{border-color:#f0d8db;background:#fffafb}.home-quick-card.next-donation .home-quick-icon{background:#fff0f2;color:#c53c49}
.home-quick-card.platelet{border-color:#f1d6da;background:#fffafb}.home-quick-card.platelet .home-quick-icon{background:#fff0f2;color:#d43f49}
.home-quick-card.prepare{border-color:#dce9e3;background:#fbfefc}.home-quick-card.prepare .home-quick-icon{background:#eef8f2;color:#31805a}
.home-quick-card.hours{border-color:#dae7ec;background:#fbfdfe}.home-quick-card.hours .home-quick-icon{background:#edf6f8;color:#337487}
.home-more-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:12px}
.home-more-card{border:1px solid #e8ecef;background:#fff;border-radius:19px;padding:13px 14px;display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:10px;align-items:center;text-align:left}
.home-more-card .menu-symbol{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;background:#f5f7f8;color:#607078}
.home-more-card .menu-title{font-size:.88rem;font-weight:800;color:#2a353d}.home-more-card .menu-subtitle{font-size:.7rem;color:#78868e;margin-top:2px;line-height:1.35}
.prepare-highlight{display:grid;grid-template-columns:auto 1fr;gap:13px;align-items:center;border:1px solid #f0d8db;background:#fffafb;border-radius:20px;padding:14px 16px}
.prepare-highlight-icon{width:50px;height:50px;border-radius:17px;background:#fff0f2;color:#c83d49;display:grid;place-items:center;font-size:1.3rem}
.prepare-highlight b{display:block;color:#27343d;font-size:.98rem;line-height:1.35;margin-bottom:2px}.prepare-highlight span{display:block;color:#66757d;font-size:.8rem;line-height:1.45}
.prepare-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.prepare-card{border-radius:24px!important;overflow:hidden}
.prepare-card-head{display:flex;gap:12px;align-items:center;margin-bottom:14px}.prepare-card-head>span{width:50px;height:50px;border-radius:17px;display:grid;place-items:center;font-size:1.25rem}.prepare-card-head small{display:block;font-size:.72rem;font-weight:850;letter-spacing:.02em;color:#7b8991}.prepare-card-head h3{font-size:1.1rem;margin:2px 0 0;font-weight:850;color:#27323a}
.prepare-card-head.before>span{background:#fff4e8;color:#b87018}.prepare-card-head.after>span{background:#eef8f2;color:#2f7c58}
.prepare-check-list{display:grid;gap:10px}.prepare-tip{display:grid!important;grid-template-columns:54px minmax(0,1fr)!important;gap:11px!important;align-items:center;padding:11px 12px!important;border:1px solid #edf0f2!important;border-radius:17px!important;background:#fbfcfc!important;min-height:74px}.prepare-picto{width:54px;height:54px;border-radius:17px;display:grid;place-items:center;font-size:1.65rem;line-height:1;background:#fff}.before-list .prepare-picto{background:#fff8ef}.after-list .prepare-picto{background:#f0f9f4}.prepare-check-list b{display:block;font-size:.92rem;color:#2c3941;margin-bottom:2px;line-height:1.35}.prepare-check-list small{display:block;color:#6d7b83;font-size:.75rem;line-height:1.4}.prepare-tip-alert{border-color:#f3d9dc!important;background:#fffafb!important}.prepare-tip-alert .prepare-picto{background:#fff0f2}
.prepare-cta-card{display:flex;align-items:center;justify-content:space-between;gap:16px}.prepare-cta-card small{color:#c83d49;font-size:.72rem;font-weight:850}.prepare-cta-card h4{font-size:1rem;font-weight:850;margin:3px 0 0;line-height:1.45}.prepare-cta-actions{display:flex;gap:8px;flex-wrap:wrap}.prepare-cta-actions .btn{white-space:nowrap}
.prepare-source{border:0;background:transparent;color:#74818a;font-size:.74rem}.prepare-source summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center;gap:7px;padding:7px 3px;font-weight:700;color:#738089}.prepare-source summary::-webkit-details-marker{display:none}.prepare-source summary::after{content:'▾';font-size:.72rem;margin-left:2px}.prepare-source[open] summary::after{content:'▴'}.prepare-source>div{margin-top:5px;padding:10px 12px;border-radius:13px;background:#f7f9fa;line-height:1.5}
.source-note{display:flex;align-items:center;gap:9px;flex-wrap:wrap;padding:12px 14px;border-radius:16px;background:#f7f9fa;color:#64727a;font-size:.76rem}.source-note a{color:#b83a45;font-weight:700;text-decoration:none}.source-note a:hover{text-decoration:underline}
@media(max-width:700px){.home-quick-grid{grid-template-columns:1fr 1fr}.home-more-actions{grid-template-columns:1fr}.prepare-grid{grid-template-columns:1fr}.prepare-card{padding:16px!important}.prepare-card-head{margin-bottom:12px}.prepare-tip{grid-template-columns:52px minmax(0,1fr)!important;min-height:72px;padding:10px 11px!important}.prepare-picto{width:52px;height:52px;font-size:1.6rem}.prepare-cta-card{align-items:flex-start;flex-direction:column}.prepare-cta-actions{width:100%;display:grid;grid-template-columns:1fr}.prepare-cta-actions .btn{width:100%;min-height:48px}.home-quick-card{padding:13px;grid-template-columns:42px minmax(0,1fr);min-height:94px}.home-quick-card .home-quick-icon{width:42px;height:42px;border-radius:14px}.home-quick-card b{font-size:.88rem}.home-quick-card small{font-size:.7rem}}
@media(max-width:390px){.home-quick-grid{grid-template-columns:1fr}.home-quick-card{min-height:auto}.prepare-tip{grid-template-columns:48px minmax(0,1fr)!important}.prepare-picto{width:48px;height:48px;font-size:1.45rem}.prepare-check-list b{font-size:.9rem}}
/* v15.13 — Donor Question Hub + Staff Inbox + Web Push */
.question-hub-card .menu-symbol{background:#fff3f5;color:#c94149}
.question-section-head small{display:block;color:#c94149;font-weight:800;letter-spacing:.05em;margin-bottom:4px}
.question-section-head h4{margin:0 0 5px;font-weight:850;color:#27343d}
.question-section-head p{margin:0;color:#6c7982;line-height:1.65}
.question-fast-grid,.question-topic-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:16px}
.question-fast-grid button,.question-topic-grid button{border:1px solid #e6eaed;background:#fff;border-radius:18px;padding:15px;display:flex;gap:13px;align-items:flex-start;text-align:left;transition:.16s ease;color:#2b3841}
.question-fast-grid button:hover,.question-topic-grid button:hover{transform:translateY(-1px);border-color:#f2c9cd;box-shadow:0 10px 25px rgba(40,50,58,.06)}
.question-fast-grid i,.question-topic-grid i{width:42px;height:42px;display:grid;place-items:center;border-radius:13px;background:#f6f8f9;color:#62717a;font-size:1.2rem;flex:0 0 auto}
.question-fast-grid b,.question-topic-grid b{display:block;font-size:.98rem;line-height:1.45}
.question-fast-grid small,.question-topic-grid small{display:block;color:#78858d;margin-top:3px;line-height:1.45}
.question-topic-grid button.medical{background:#fff8f8;border-color:#f3d6d9}.question-topic-grid button.medical i{background:#fff0f2;color:#c94149}
.question-emergency-banner{display:flex;gap:14px;align-items:flex-start;padding:16px 18px;border-radius:18px;background:#fff2f2;border:1px solid #efbfc4;color:#98323b}
.question-emergency-banner>i{font-size:1.35rem;margin-top:2px}.question-emergency-banner b,.question-emergency-banner span{display:block}.question-emergency-banner span{margin-top:3px;line-height:1.6}
.question-form-title{display:flex;gap:12px;align-items:center;padding-bottom:14px;border-bottom:1px solid #edf0f2}.question-form-title>span{width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:#fff0f2;color:#c94149;font-size:1.25rem}.question-form-title div{flex:1}.question-form-title small,.question-form-title h4{display:block;margin:0}.question-form-title small{color:#7d8991}.question-form-title h4{font-weight:850;margin-top:2px}
.question-privacy-note{display:flex;gap:10px;padding:12px 14px;border-radius:14px;background:#f7faf9;color:#5f7069;margin-top:14px;font-size:.84rem;line-height:1.55}.question-privacy-note i{color:#2d7b58;font-size:1rem}
.question-success{text-align:center;border-color:#d6ebdf;background:#f8fcfa}.question-success-icon{width:66px;height:66px;border-radius:50%;display:grid;place-items:center;margin:0 auto 10px;background:#e9f6ef;color:#2d7b58;font-size:2rem}.question-code{display:inline-flex;padding:10px 16px;border-radius:14px;background:#fff;border:1px dashed #c4d9cc;font-size:1.35rem;font-weight:850;letter-spacing:.04em;margin:4px 0 10px}.question-medical-note{margin:10px auto 0;max-width:520px;padding:10px 12px;border-radius:12px;background:#fff4e8;color:#9a6320;font-size:.86rem}
.question-track-grid{display:grid;grid-template-columns:1.4fr .8fr auto;gap:10px;margin-top:14px}.public-question-status{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px;border-radius:16px;background:#f8fafb;border:1px solid #e9edef}.public-question-status small,.public-question-status b{display:block}.public-question-status small{color:#89949b}.public-question-summary{padding:14px 2px}.public-question-summary small{font-weight:800;color:#c94149}.public-question-summary p{margin:5px 0 0;line-height:1.7}.public-question-reply{padding:14px;border-radius:16px;background:#f6faf7;border:1px solid #dfeee5;margin-top:10px}.public-question-reply b,.public-question-reply span,.public-question-reply small{display:block}.public-question-reply span{margin:5px 0;line-height:1.7}.public-question-reply small{color:#7e8a82}.question-waiting{padding:14px;border-radius:14px;background:#fafbfc;color:#718089}
.question-status-pill{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#eef2f4;color:#55646c;font-size:.78rem;font-weight:800;white-space:nowrap}.question-status-pill.new{background:#fff1f2;color:#c94149}.question-status-pill.doctor{background:#fff3df;color:#a66b13}.question-status-pill.answered{background:#eaf7ef;color:#2f7d59}.question-status-pill.closed{background:#eef1f3;color:#748189}.question-status-pill.working{background:#eef5ff;color:#466b99}
.push-settings-card{background:linear-gradient(180deg,#fff,#fbfcff)}.push-setting-grid{display:grid;grid-template-columns:1fr 1fr auto;gap:12px;align-items:stretch}.push-check{display:flex;gap:11px;align-items:flex-start;padding:13px 14px;border:1px solid #e5e9ec;border-radius:16px;background:#fff;cursor:pointer}.push-check.doctor{background:#fffaf1;border-color:#f0dfbe}.push-check input{margin-top:4px}.push-check span,.push-check b,.push-check small{display:block}.push-check small{color:#7a878f;margin-top:2px;line-height:1.45}.push-help{display:flex;gap:8px;color:#75828a;font-size:.8rem;line-height:1.55}.btn-warning-soft{background:#fff3df;border:1px solid #eed7ab;color:#9a641d}.btn-warning-soft:hover{background:#ffedcc;color:#875719}
.question-inbox-filters{display:flex;gap:9px;flex-wrap:wrap}.question-inbox-filters button{border:1px solid #e6eaed;background:#fff;border-radius:999px;padding:8px 12px;color:#66747c;font-weight:700}.question-inbox-filters button.active{background:#fff1f2;border-color:#f0c5c9;color:#c94149}.question-inbox-filters b{display:inline-grid;place-items:center;min-width:22px;height:22px;border-radius:999px;background:#f1f4f6;margin-left:4px;font-size:.72rem}.question-inbox-filters button.active b{background:#fff;color:#c94149}
.staff-question-list{display:flex;flex-direction:column;gap:11px}.staff-question-card{display:flex;justify-content:space-between;gap:15px;align-items:center;padding:15px;border:1px solid #e8ecee;border-radius:18px;background:#fff}.staff-question-card.doctor{border-color:#f0d7aa;background:#fffdf8}.staff-question-card.new{border-left:4px solid #d44750}.staff-question-main{display:flex;gap:12px;min-width:0}.staff-question-icon{width:46px;height:46px;border-radius:14px;background:#f6f8f9;display:grid;place-items:center;color:#66757e;font-size:1.1rem;flex:0 0 auto}.staff-question-card.doctor .staff-question-icon{background:#fff2db;color:#a66b13}.staff-question-main h5{margin:4px 0;font-size:1rem;font-weight:820}.staff-question-main p{margin:0;color:#65737c;line-height:1.55}.staff-question-main small{color:#8b969d}.staff-question-tags{display:flex;gap:7px;flex-wrap:wrap;align-items:center}.staff-question-tags>span{font-size:.72rem;font-weight:800;color:#a1444b;background:#fff0f2;padding:4px 7px;border-radius:999px}.question-medical-tag{background:#fff1d9!important;color:#956013!important}.staff-question-side{display:flex;gap:9px;align-items:center;flex:0 0 auto}
.question-detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.question-detail-grid>div{padding:12px 13px;border-radius:14px;background:#f8fafb;border:1px solid #ebeff1}.question-detail-grid small,.question-detail-grid b{display:block}.question-detail-grid small{color:#859199}.question-detail-grid b{margin-top:3px}.question-detail-message{margin-top:12px;padding:14px;border-radius:16px;background:#fff8f8;border:1px solid #f0d9dc}.question-detail-message small{font-weight:800;color:#c94149}.question-detail-message p{margin:5px 0 0;white-space:pre-wrap;line-height:1.7}.question-reply-history{margin-top:14px}.question-reply-history h6{font-weight:850}.question-reply-history>div{padding:12px 14px;background:#f7faf8;border-radius:14px;margin-top:8px}.question-reply-history b,.question-reply-history span,.question-reply-history small{display:block}.question-reply-history span{margin:4px 0}.question-reply-history small{color:#7d8a82}.question-reply-actions{display:flex;gap:8px;flex-wrap:wrap}.question-reply-actions .btn{flex:1;min-width:130px}
@media(max-width:900px){.question-fast-grid,.question-topic-grid{grid-template-columns:1fr}.question-track-grid{grid-template-columns:1fr}.push-setting-grid{grid-template-columns:1fr}.staff-question-card{align-items:flex-start;flex-direction:column}.staff-question-side{width:100%;justify-content:space-between}.question-detail-grid{grid-template-columns:1fr}}

/* v15.14 — mobile room calendar + Thai weekday colors + publication revision */
.thai-day-mon{--thai-day-color:#b48c00;--thai-day-soft:#fff8cf}
.thai-day-tue{--thai-day-color:#d95f83;--thai-day-soft:#fff0f5}
.thai-day-wed{--thai-day-color:#2f8a5d;--thai-day-soft:#eef8f2}
.thai-day-thu{--thai-day-color:#d98124;--thai-day-soft:#fff4e6}
.thai-day-fri{--thai-day-color:#3f73b8;--thai-day-soft:#eef4fc}
.thai-day-sat{--thai-day-color:#7656a7;--thai-day-soft:#f4effa}
.thai-day-sun{--thai-day-color:#c94747;--thai-day-soft:#fff0f0}
.room-calendar-head > div[class*="thai-day-"]{color:var(--thai-day-color);font-weight:850}
.room-day-cell[class*="thai-day-"]{position:relative;overflow:hidden}
.room-day-cell[class*="thai-day-"]::before{content:"";position:absolute;left:0;right:0;top:0;height:3px;background:var(--thai-day-color);opacity:.7}
.room-day-cell.is-today{box-shadow:inset 0 0 0 2px rgba(211,62,73,.2)}
.room-day-cell.is-today .room-day-number::after{content:"วันนี้";margin-left:4px;color:#cf3f49;font-size:.48rem;font-weight:800}
.calendar-version-badge{display:inline-flex;margin-left:8px;padding:3px 7px;border-radius:999px;background:rgba(255,255,255,.72);color:#527564;font-size:.64rem;font-weight:700;vertical-align:middle}
.room-calendar-mobile-note{display:none}

@media(max-width:767px){
  .room-calendar-mobile-note{display:flex;align-items:center;gap:6px;margin:0 0 8px;padding:8px 10px;border-radius:12px;background:#f8faf9;color:#708078;font-size:.68rem;line-height:1.35}
  .room-calendar-head,.room-calendar-days{gap:5px}
  .room-calendar-head > div{font-size:.68rem;padding:4px 0}
  .room-day-cell.public-mode{min-height:76px;padding:8px 5px 6px;border-radius:13px;align-items:flex-start}
  .room-day-cell.public-mode .room-day-number{font-size:.72rem;color:var(--thai-day-color)}
  .room-day-cell.public-mode .room-day-state{margin-top:6px;gap:3px}
  .room-day-cell.public-mode .room-day-state i{font-size:.7rem}
  .room-day-cell.public-mode .room-day-state b{font-size:.62rem}
  .room-day-cell.public-mode .room-day-hours{display:none!important}
  .room-day-cell.public-mode .room-day-detail{font-size:.48rem;line-height:1.15;-webkit-line-clamp:1;max-width:100%}
  .room-day-cell.public-mode.event-normal{justify-content:flex-start}
  .room-day-cell.public-mode.event-normal .room-day-state{margin-top:auto;margin-bottom:auto}
  .room-day-cell.public-mode.is-today .room-day-number::after{display:none}
  .calendar-version-badge{display:flex;width:max-content;margin:5px 0 0 0;font-size:.6rem}
}

/* v15.15 Donor Chat */
.donor-chat-page{max-width:980px;margin-left:auto;margin-right:auto}
.donor-chat-shell{overflow:hidden;padding:0;background:#fff}
.donor-chat-head{display:flex;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid #edf0f2;background:linear-gradient(180deg,#fff,#fffafa)}
.donor-chat-avatar{width:46px;height:46px;border-radius:15px;display:grid;place-items:center;background:#fff0f2;color:#d1434d;font-size:1.2rem;flex:0 0 auto}
.donor-chat-head>div:nth-child(2){min-width:0;flex:1}.donor-chat-head b,.donor-chat-head span{display:block}.donor-chat-head b{font-size:.98rem}.donor-chat-head span{font-size:.76rem;color:#78858d}
.donor-chat-online{display:flex!important;align-items:center;gap:6px!important;font-weight:700;color:#4d7a63!important;background:#eef8f2;padding:6px 9px;border-radius:999px}.donor-chat-online i{width:7px;height:7px;border-radius:50%;background:#43a36f}
.donor-chat-messages{display:flex;flex-direction:column;gap:12px;padding:18px;background:#fbfbfb;min-height:145px}
.chat-row{display:flex;align-items:flex-end;gap:8px;max-width:88%}.chat-row.user{align-self:flex-end;justify-content:flex-end}.chat-row.bot{align-self:flex-start}
.chat-avatar-mini{width:30px;height:30px;display:grid;place-items:center;border-radius:50%;background:#fff0f2;color:#ca3f49;flex:0 0 auto;font-size:.78rem}
.chat-bubble{padding:11px 13px;border-radius:18px;line-height:1.65;font-size:.9rem;box-shadow:0 2px 8px rgba(31,42,48,.04)}
.chat-row.bot .chat-bubble{background:#fff;border:1px solid #e8ecee;border-bottom-left-radius:6px}.chat-row.user .chat-bubble{background:#d94a53;color:#fff;border-bottom-right-radius:6px}
.chat-bubble b,.chat-bubble span,.chat-bubble small{display:block}.chat-bubble span{margin-top:3px}.chat-bubble small{color:#78858d;margin-top:4px}.chat-row.user .chat-bubble small{color:#ffe8e9}
.chat-inline-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.chat-inline-action{border:0;border-radius:999px;padding:8px 11px;background:#fff1f2;color:#bc3944;font-weight:750;font-size:.8rem}.chat-inline-action:hover{background:#ffe7e9}
.donor-chat-choices{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;padding:16px 18px 10px}.donor-chat-choices button{border:1px solid #e5eaed;background:#fff;border-radius:14px;padding:11px 10px;text-align:left;font-weight:720;color:#34414a;display:flex;align-items:center;gap:8px}.donor-chat-choices i{color:#be4049}.donor-chat-choices button:hover{border-color:#efc7ca;background:#fffafa}
.donor-chat-divider{display:flex;align-items:center;gap:10px;color:#8a959b;font-size:.72rem;padding:6px 18px}.donor-chat-divider:before,.donor-chat-divider:after{content:"";height:1px;background:#e8ecee;flex:1}
.donor-chat-human-choices{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;padding:10px 18px 18px}.donor-chat-human-choices button{display:flex;gap:10px;align-items:flex-start;text-align:left;border:1px solid #e5e9ec;background:#fff;border-radius:16px;padding:12px}.donor-chat-human-choices button.medical{background:#fff9f9;border-color:#f1d4d7}.donor-chat-human-choices i{width:38px;height:38px;display:grid;place-items:center;border-radius:12px;background:#f5f7f8;color:#67757d;flex:0 0 auto}.donor-chat-human-choices .medical i{background:#fff0f2;color:#ce424c}.donor-chat-human-choices b,.donor-chat-human-choices small{display:block}.donor-chat-human-choices b{font-size:.88rem;line-height:1.4}.donor-chat-human-choices small{font-size:.74rem;color:#7c8990;margin-top:2px;line-height:1.4}
.donor-chat-form{border-color:#f0dfe1}
.donor-thread-card{border:1px solid #eadcdf;background:#fff}
.donor-thread-head{display:flex;justify-content:space-between;gap:12px;align-items:center;border-bottom:1px solid #edf0f2;padding-bottom:12px}.donor-thread-head small,.donor-thread-head h4{display:block;margin:0}.donor-thread-head small{color:#89949b}.donor-thread-head h4{font-size:1rem;margin-top:2px}
.donor-thread-messages{display:flex;flex-direction:column;gap:10px;padding:16px 0;max-height:520px;overflow:auto}.thread-time{text-align:center;color:#98a2a8;font-size:.72rem;margin:2px 0 6px}.thread-row{display:flex}.thread-row.donor{justify-content:flex-end}.thread-row.team{justify-content:flex-start}.thread-bubble{max-width:82%;padding:11px 13px;border-radius:17px;background:#f4f7f8;line-height:1.65}.thread-row.donor .thread-bubble{background:#d94a53;color:#fff;border-bottom-right-radius:5px}.thread-row.team .thread-bubble{background:#f3f8f5;border:1px solid #deece3;border-bottom-left-radius:5px}.thread-bubble span,.thread-bubble small{display:block}.thread-bubble small{font-size:.69rem;color:#7c898f;margin-top:5px}.thread-row.donor .thread-bubble small{color:#ffe9eb}.thread-waiting{padding:11px 13px;border-radius:14px;background:#fafbfc;color:#718089;font-size:.82rem;text-align:center}
.donor-thread-compose{display:grid;grid-template-columns:1fr auto;gap:9px;align-items:end;border-top:1px solid #edf0f2;padding-top:12px}.donor-thread-compose textarea{resize:none}.donor-thread-compose .btn{height:46px;min-width:82px}.donor-thread-hint{display:block;color:#8a959b;margin-top:8px;line-height:1.5}
.donor-question-lookup-card summary{list-style:none;display:flex;align-items:center;gap:10px;cursor:pointer}.donor-question-lookup-card summary::-webkit-details-marker{display:none}.donor-question-lookup-card summary>i{width:40px;height:40px;display:grid;place-items:center;border-radius:12px;background:#f5f7f8;color:#68767e}.donor-question-lookup-card summary span{display:block}.donor-question-lookup-card summary b,.donor-question-lookup-card summary small{display:block}.donor-question-lookup-card summary small{color:#87939a;font-size:.75rem;margin-top:2px}
.public-ask-floating{position:fixed;right:22px;bottom:24px;z-index:940;border:0;border-radius:999px;background:#d7444e;color:#fff;box-shadow:0 12px 30px rgba(188,54,64,.28);padding:12px 16px;display:flex;align-items:center;gap:8px;font-weight:800}.public-ask-floating i{font-size:1.1rem}.public-ask-floating:hover{transform:translateY(-1px)}
body[data-page="question"] .public-ask-floating,body[data-page="staff"] .public-ask-floating,body[data-page="staffLogin"] .public-ask-floating,body[data-page="staffChangePassword"] .public-ask-floating{display:none}
.question-reply-history .from-donor{margin-left:14%;background:#fff4f5;border-color:#f2dadd}.question-reply-history .from-team{margin-right:14%}
@media(max-width:900px){.donor-chat-choices{grid-template-columns:repeat(2,minmax(0,1fr))}.donor-chat-human-choices{grid-template-columns:1fr}.public-ask-floating{bottom:96px;right:14px;padding:11px 13px}.public-ask-floating span{display:none}.donor-thread-messages{max-height:none}.thread-bubble{max-width:88%}}
@media(max-width:520px){.donor-chat-choices{grid-template-columns:1fr 1fr;padding-left:12px;padding-right:12px}.donor-chat-choices button{font-size:.79rem;padding:10px 8px}.donor-chat-human-choices{padding-left:12px;padding-right:12px}.donor-chat-head{padding:13px}.donor-chat-messages{padding:13px}.donor-chat-online{display:none!important}.donor-thread-compose{grid-template-columns:1fr auto}.donor-thread-compose .btn span{display:none}.donor-thread-compose .btn{min-width:48px;padding-left:12px;padding-right:12px}}
/* v15.17 True chat experience */
.donor-chat-shell{display:flex;flex-direction:column;min-height:560px;max-height:760px}
.donor-chat-messages{flex:1;min-height:300px;max-height:500px;overflow-y:auto;scroll-behavior:smooth;padding:20px;background:linear-gradient(180deg,#fbfbfb 0%,#f8f9fa 100%)}
.chat-row{max-width:78%}
.chat-row.user{margin-left:auto}
.chat-row.bot{margin-right:auto}
.chat-bubble{font-size:.94rem;box-shadow:0 4px 14px rgba(31,42,48,.05)}
.chat-bubble.waiting{background:#f8fafb;color:#65737c}
.chat-medical-alert{color:#9c3038;background:#fff1f2;border:1px solid #f1c9cd;border-radius:13px;padding:10px 12px;margin-top:0!important}
.donor-chat-choices{display:flex;gap:8px;overflow-x:auto;padding:12px 16px 7px;background:#fff;scrollbar-width:thin}
.donor-chat-choices button{flex:0 0 auto;border-radius:999px;padding:9px 12px;white-space:nowrap;font-size:.82rem;text-align:center}
.donor-chat-divider{padding:5px 16px;background:#fff}
.donor-chat-human-choices{display:flex;gap:8px;overflow-x:auto;padding:7px 16px 13px;background:#fff;scrollbar-width:thin}
.donor-chat-human-choices button{flex:0 0 auto;min-width:230px;max-width:270px;border-radius:16px;padding:10px 12px}
.donor-chat-live-composer{border-top:1px solid #e9edef;background:#fff;padding:10px 14px 13px;box-shadow:0 -5px 16px rgba(31,42,48,.03)}
.donor-chat-live-composer.sending{opacity:.7;pointer-events:none}
.donor-chat-prompt{font-size:.78rem;color:#6c7982;margin-bottom:7px;line-height:1.5;display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}
.donor-chat-prompt>span:first-child{display:inline-flex;align-items:center;gap:6px}
.donor-chat-input-row{display:flex;align-items:flex-end;gap:8px}
.donor-chat-input-row .form-control{border-radius:20px;min-height:46px;background:#f8fafb;border-color:#e4e9ec;box-shadow:none}
.donor-chat-input-row textarea.form-control{resize:none;max-height:110px}
.donor-chat-send{width:46px;height:46px;min-width:46px;border-radius:50%!important;padding:0;display:inline-grid;place-items:center;box-shadow:0 7px 18px rgba(207,65,75,.18)}
.donor-chat-skip{height:42px;border-radius:999px;padding-left:14px;padding-right:14px;white-space:nowrap}
.donor-chat-reply-chips{display:flex;gap:8px;flex-wrap:wrap;padding-top:2px}
.donor-chat-reply-chip{border:1px solid #dfe5e8;background:#fff;border-radius:999px;padding:9px 13px;color:#3c4951;font-weight:700;font-size:.84rem}
.donor-chat-reply-chip:hover{border-color:#efc5c9;background:#fff8f8;color:#c94149}
.donor-chat-reply-chip.primary{background:#d94a53;border-color:#d94a53;color:#fff}
.donor-chat-reply-chip.muted{color:#7f8a91;background:#f7f8f9}
.donor-chat-thread-composer{background:#fff}
.chat-thread-meta{display:flex;justify-content:center;align-items:center;gap:8px;flex-wrap:wrap;font-size:.75rem;color:#7e8a91;margin:0 auto 4px;max-width:100%}
.chat-thread-meta>span{background:#eef1f3;border-radius:999px;padding:5px 9px}
.chat-new-thread{border:0;background:transparent;color:#c94149;font-weight:800;padding:3px 4px;text-decoration:underline;text-underline-offset:2px}
.donor-question-lookup-card{margin-top:12px}

@media(max-width:900px){
  .donor-chat-shell{min-height:calc(100dvh - 210px);max-height:none}
  .donor-chat-messages{min-height:42dvh;max-height:54dvh;padding:14px}
  .chat-row{max-width:88%}
  .donor-chat-human-choices button{min-width:215px}
}
@media(max-width:520px){
  .donor-chat-page .page-head{margin-bottom:10px!important}
  .donor-chat-shell{border-radius:22px!important;min-height:calc(100dvh - 185px)}
  .donor-chat-head{padding:12px 13px}
  .donor-chat-messages{min-height:45dvh;max-height:56dvh;padding:12px;gap:10px}
  .chat-row{max-width:91%}
  .chat-bubble{font-size:.88rem;padding:10px 12px}
  .donor-chat-choices{padding:10px 11px 6px}
  .donor-chat-human-choices{padding:6px 11px 10px}
  .donor-chat-human-choices button{min-width:205px}
  .donor-chat-live-composer{padding:9px 10px calc(10px + env(safe-area-inset-bottom))}
  .donor-chat-prompt{font-size:.72rem}
  .donor-chat-input-row .form-control{font-size:16px}
  .donor-question-lookup-card{margin-top:10px}
}

/* v15.18 Smart auto-answer */
.donor-chat-smart-composer{background:#fff;padding:12px 16px 10px;border-top:1px solid #edf0f2;border-bottom:1px solid #f0f2f3}
.donor-chat-smart-title{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px;color:#4b5961}
.donor-chat-smart-title>span{display:inline-flex;align-items:center;gap:6px;font-weight:800;font-size:.86rem}
.donor-chat-smart-title>span i{color:#cf414b}
.donor-chat-smart-title small{color:#8a959b;font-size:.68rem;text-align:right}
.donor-chat-smart-composer .form-control{border-radius:20px;min-height:46px;background:#f8fafb;border-color:#e4e9ec;box-shadow:none;font-size:.9rem}
.donor-chat-smart-composer .form-control:focus{border-color:#e9aeb3;box-shadow:0 0 0 .18rem rgba(215,68,78,.08)}
.chat-auto-badge{display:inline-flex!important;align-items:center;gap:5px;width:max-content;margin:0 0 6px!important;padding:4px 8px;border-radius:999px;background:#eef8f2;color:#4d7a63;font-size:.67rem;font-weight:800;line-height:1.2}
.chat-auto-badge i{font-size:.68rem}
.donor-chat-faq-divider{padding-top:8px}
.donor-chat-human-divider{padding-top:7px}
@media(max-width:520px){
  .donor-chat-smart-composer{padding:10px 11px 8px}
  .donor-chat-smart-title{align-items:flex-start;flex-direction:column;gap:2px}
  .donor-chat-smart-title small{text-align:left}
  .donor-chat-smart-composer .form-control{font-size:16px}
}

/* v15.19 — simpler Ask flow + persistent browser chat */
.donor-chat-top-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.donor-chat-top-actions .btn{border-radius:999px;padding:9px 14px;font-weight:750}
.donor-chat-top-actions>span{margin-left:auto;color:#7a878e;font-size:.76rem;display:inline-flex;align-items:center;gap:6px}
.donor-chat-top-actions>span i{color:#c9434d}

.donor-my-questions-panel{padding:14px 16px;border-radius:20px!important}
.donor-my-questions-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}
.donor-my-questions-head b,.donor-my-questions-head small{display:block}
.donor-my-questions-head b{font-size:1rem;color:#27343c}
.donor-my-questions-head small{font-size:.72rem;color:#859198;margin-top:2px}
.icon-close-soft{border:0;width:36px;height:36px;border-radius:12px;background:#f5f7f8;color:#69767e;display:grid;place-items:center}
.donor-my-question-list{display:grid;gap:8px}
.donor-my-question-item{width:100%;border:1px solid #e8ecef;background:#fff;border-radius:14px;padding:10px 11px;display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:9px;text-align:left;color:#344149}
.donor-my-question-item:hover{background:#fffafa;border-color:#efd2d5}
.donor-my-question-icon{width:38px;height:38px;border-radius:12px;background:#fff0f2;color:#c8434d;display:grid;place-items:center;font-size:1rem}
.donor-my-question-copy{min-width:0}
.donor-my-question-copy b,.donor-my-question-copy small,.donor-my-question-copy em{display:block}
.donor-my-question-copy b{font-size:.85rem;line-height:1.35}
.donor-my-question-copy small{font-size:.73rem;color:#748188;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.donor-my-question-copy em{font-size:.68rem;color:#a06c70;font-style:normal;margin-top:3px;font-weight:700}
.donor-my-question-item>.bi-chevron-right{color:#aab3b8}
.donor-my-question-empty{padding:16px;border-radius:14px;background:#f8fafb;color:#7b878e;display:flex;align-items:center;gap:9px;font-size:.8rem}
.donor-question-crossdevice{margin-top:10px;padding-top:10px;border-top:1px solid #edf0f2}
.donor-question-crossdevice summary{list-style:none;display:flex;align-items:center;gap:9px;cursor:pointer;color:#46545c}
.donor-question-crossdevice summary::-webkit-details-marker{display:none}
.donor-question-crossdevice summary>i{width:34px;height:34px;border-radius:11px;background:#f5f7f8;display:grid;place-items:center;color:#69767e}
.donor-question-crossdevice summary b,.donor-question-crossdevice summary small{display:block}
.donor-question-crossdevice summary b{font-size:.82rem}.donor-question-crossdevice summary small{font-size:.69rem;color:#89949a;margin-top:1px}

.donor-chat-shell{min-height:0;max-height:none}
.donor-chat-messages{min-height:220px;max-height:480px}
.donor-chat-choices{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;overflow:visible;padding:12px 16px 8px}
.donor-chat-choices button{min-width:0;white-space:normal;justify-content:flex-start;text-align:left;border-radius:14px;padding:10px 11px;line-height:1.3}
.donor-chat-human-choices{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;overflow:visible;padding:8px 16px 14px}
.donor-chat-human-choices button{min-width:0;max-width:none;width:100%}

@media(max-width:900px){
  .donor-chat-top-actions>span{width:100%;margin-left:2px}
  .donor-chat-choices{grid-template-columns:repeat(2,minmax(0,1fr))}
  .donor-chat-human-choices{grid-template-columns:1fr}
  .donor-chat-messages{min-height:210px;max-height:52dvh}
}
@media(max-width:520px){
  .donor-chat-top-actions{gap:7px}
  .donor-chat-top-actions .btn{flex:1 1 auto;padding:9px 10px;font-size:.82rem}
  .donor-chat-top-actions>span{font-size:.69rem;line-height:1.35}
  .donor-my-questions-panel{padding:12px}
  .donor-my-question-item{grid-template-columns:auto minmax(0,1fr) auto;padding:9px}
  .donor-my-question-item>.question-status-pill{display:none}
  .donor-chat-choices{grid-template-columns:repeat(2,minmax(0,1fr));padding:10px 11px 7px}
  .donor-chat-choices button{font-size:.76rem;padding:9px 8px}
  .donor-chat-human-choices{padding:7px 11px 11px}
  .donor-chat-messages{min-height:190px;max-height:50dvh}
}


/* v15.20 — donor knowledge base / reusable staff answers */
.chat-auto-badge.knowledge{background:#eef7f2;color:#2f7a59;border-color:#d9eee2}
.chat-knowledge-note{display:block;margin-top:.65rem;padding-top:.65rem;border-top:1px dashed #e6e8eb;color:#6c7882;line-height:1.55}
.knowledge-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.knowledge-summary{background:#fff;border:1px solid #ece8e8;border-radius:18px;padding:16px 18px;box-shadow:0 8px 24px rgba(28,35,43,.04);display:flex;justify-content:space-between;align-items:end}
.knowledge-summary span{font-size:.84rem;color:#7b858e}.knowledge-summary b{font-size:1.65rem;color:#202a33}.knowledge-summary.auto b{color:#2e8a62}.knowledge-summary.paused b{color:#b36a45}
.knowledge-form-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
.knowledge-question-field,.knowledge-answer-field{grid-column:span 2}
.knowledge-switches{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.knowledge-toolbar{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:12px;align-items:center}
.knowledge-list,.knowledge-candidate-list{display:grid;gap:12px}
.knowledge-card{border:1px solid #ece8e8;background:#fff;border-radius:18px;padding:16px;display:flex;gap:16px;justify-content:space-between;align-items:flex-start}
.knowledge-card.is-paused{background:#fafafa;opacity:.82}
.knowledge-card-main{min-width:0;flex:1}.knowledge-card-main h5{font-size:1rem;margin:.5rem 0 .45rem;color:#222c35}.knowledge-card-main p{white-space:pre-line;color:#53606b;margin:0 0 .55rem;line-height:1.55}.knowledge-card-main small{color:#8a949d}
.knowledge-card-tags{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.knowledge-card-tags>span{background:#f7f1f2;color:#9d3e49;border-radius:999px;padding:4px 9px;font-size:.75rem;font-weight:700}.kb-auto,.kb-paused{font-size:.72rem;border-radius:999px;padding:4px 8px}.kb-auto{background:#eaf7f0;color:#2b805a}.kb-paused{background:#f3f3f3;color:#747b82}
.knowledge-card-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end;max-width:280px}
.knowledge-candidate{border:1px solid #eee;border-radius:16px;padding:14px 15px;display:flex;gap:14px;justify-content:space-between;align-items:center;background:#fff}.knowledge-candidate>div{min-width:0;flex:1}.knowledge-candidate span,.knowledge-candidate small{display:block;color:#8a949d;font-size:.78rem}.knowledge-candidate b{display:block;margin:.35rem 0;color:#26313a}.knowledge-candidate p{margin:0 0 .4rem;color:#59656f;line-height:1.5}
.knowledge-history-box{border-top:1px solid #eee;padding-top:14px}.knowledge-history-list{display:grid;gap:8px}.knowledge-history-item{background:#f8f9fa;border-radius:13px;padding:11px 13px}.knowledge-history-item>div{display:flex;gap:10px;align-items:center}.knowledge-history-item span,.knowledge-history-item small{color:#7c8790;font-size:.78rem}.knowledge-history-item p{margin:.45rem 0 0;color:#555f67}
@media(max-width:768px){.knowledge-summary-grid{grid-template-columns:1fr}.knowledge-form-grid,.knowledge-switches,.knowledge-toolbar{grid-template-columns:1fr}.knowledge-question-field,.knowledge-answer-field{grid-column:auto}.knowledge-card,.knowledge-candidate{flex-direction:column}.knowledge-card-actions{max-width:none;width:100%;justify-content:flex-start}.knowledge-card-actions .btn,.knowledge-candidate .btn{flex:1}.knowledge-toolbar select{width:100%}}

/* v15.21 — Easy Ask UX: two clear choices first, chat/history only when selected */
.donor-ask-entry{padding:24px;border-radius:24px!important;background:linear-gradient(180deg,#fff 0%,#fffafa 100%)}
.donor-ask-entry-title{font-size:1rem;font-weight:800;color:#2f3a42;margin-bottom:14px}
.donor-ask-entry-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.donor-ask-entry-btn{width:100%;min-height:112px;border:1px solid #e7ebee;background:#fff;border-radius:20px;padding:18px;display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;text-align:left;color:#29363e;box-shadow:0 8px 24px rgba(33,41,48,.045);transition:.15s ease}
.donor-ask-entry-btn:hover{transform:translateY(-1px);border-color:#efc7cb;box-shadow:0 10px 26px rgba(33,41,48,.07)}
.donor-ask-entry-btn.primary{background:linear-gradient(135deg,#d94a54,#c83d47);border-color:#d94a54;color:#fff}
.donor-ask-entry-icon{width:54px;height:54px;border-radius:17px;display:grid;place-items:center;background:#fff0f2;color:#c8414b;font-size:1.35rem;flex:0 0 auto}
.donor-ask-entry-btn.primary .donor-ask-entry-icon{background:rgba(255,255,255,.16);color:#fff}
.donor-ask-entry-btn b,.donor-ask-entry-btn small{display:block}
.donor-ask-entry-btn b{font-size:1.08rem;line-height:1.35}
.donor-ask-entry-btn small{font-size:.82rem;line-height:1.45;margin-top:4px;color:#7b878e;font-weight:600}
.donor-ask-entry-btn.primary small{color:rgba(255,255,255,.85)}
.donor-ask-entry-arrow{color:#adb6bb;font-size:1.05rem}
.donor-ask-entry-btn.primary .donor-ask-entry-arrow{color:#fff}
.donor-ask-web-note{margin-top:16px;color:#7c888f;font-size:.8rem;display:flex;align-items:center;justify-content:center;gap:7px}
.donor-ask-web-note i{color:#c8424c}

.donor-my-questions-head{justify-content:flex-start}
.donor-my-questions-head>div{min-width:0}
.donor-simple-back{border:0;background:#f5f7f8;color:#58666e;border-radius:12px;padding:8px 11px;font-weight:750;display:inline-flex;align-items:center;gap:6px;flex:0 0 auto}
.donor-my-question-empty.easy{display:grid;justify-items:center;text-align:center;padding:24px 16px;gap:5px}
.donor-my-question-empty.easy i{font-size:1.55rem;color:#c9434d;margin-bottom:2px}
.donor-my-question-empty.easy b{color:#425059;font-size:.92rem}
.donor-my-question-empty.easy span{color:#8a959b;font-size:.76rem;line-height:1.5}
.donor-crossdevice-prompt{margin-top:12px;padding-top:12px;border-top:1px solid #edf0f2;display:flex;align-items:center;justify-content:space-between;gap:10px;color:#728087;font-size:.78rem}
.donor-crossdevice-prompt .btn{border-radius:12px;padding:8px 11px;font-size:.76rem;white-space:nowrap}
.donor-question-crossdevice{border-top:0;background:#f8fafb;border-radius:16px;padding:12px;margin-top:10px}
.donor-question-crossdevice summary{font-size:.82rem}

.donor-chat-menu-back{margin-left:auto;border:0;background:#f5f7f8;color:#5f6c73;border-radius:11px;padding:7px 10px;font-weight:750;font-size:.76rem;display:inline-flex;align-items:center;gap:5px}
.donor-chat-online{margin-left:0}
.donor-chat-smart-title{justify-content:flex-start}

@media(max-width:700px){
  .donor-ask-entry{padding:16px;border-radius:20px!important}
  .donor-ask-entry-title{font-size:.9rem;margin-bottom:10px}
  .donor-ask-entry-grid{grid-template-columns:1fr;gap:10px}
  .donor-ask-entry-btn{min-height:92px;padding:14px;border-radius:17px;gap:12px}
  .donor-ask-entry-icon{width:48px;height:48px;border-radius:15px;font-size:1.2rem}
  .donor-ask-entry-btn b{font-size:1rem}
  .donor-ask-entry-btn small{font-size:.78rem}
  .donor-ask-web-note{font-size:.74rem;margin-top:13px}
  .donor-crossdevice-prompt{align-items:stretch;flex-direction:column}
  .donor-crossdevice-prompt .btn{width:100%;min-height:44px}
  .donor-my-questions-head{align-items:flex-start}
  .donor-chat-menu-back{margin-left:auto}
}

/* v15.22 donor data freshness / import accountability */
.donor-freshness-banner {
  display:grid;
  grid-template-columns:auto 1fr auto;
  gap:14px;
  align-items:center;
  padding:18px 20px;
  border:1px solid #f0d8a9;
  border-radius:22px;
  background:linear-gradient(135deg,#fffaf0 0%,#fff7e7 100%);
  box-shadow:var(--shadow-sm);
}
.donor-freshness-banner.current { border-color:#bfe4d0; background:linear-gradient(135deg,#f1fbf6 0%,#eaf8f1 100%); }
.donor-freshness-banner.stale { border-color:#f1d39a; background:linear-gradient(135deg,#fffaf0 0%,#fff4dc 100%); }
.donor-freshness-banner.warning { border-color:#efc1c4; background:linear-gradient(135deg,#fff7f7 0%,#fff0f1 100%); }
.donor-freshness-icon {
  width:54px;height:54px;border-radius:17px;display:grid;place-items:center;
  background:#fff;color:var(--cnmi-amber);font-size:1.35rem;box-shadow:0 5px 14px rgba(25,35,45,.06);
}
.donor-freshness-banner.current .donor-freshness-icon { color:var(--cnmi-green); }
.donor-freshness-banner.warning .donor-freshness-icon { color:var(--cnmi-red); }
.donor-freshness-copy { min-width:0; display:grid; gap:2px; }
.donor-freshness-copy small { color:#8a6a2d; font-weight:800; font-size:.73rem; letter-spacing:.02em; }
.donor-freshness-copy strong { color:var(--cnmi-text); font-size:1.22rem; line-height:1.3; }
.donor-freshness-copy span { color:#6d6252; font-size:.82rem; line-height:1.45; }
.donor-freshness-banner.current .donor-freshness-copy small { color:#267153; }
.donor-freshness-banner.warning .donor-freshness-copy small { color:#a33539; }

.data-through-field {
  display:grid;grid-template-columns:auto 1fr;gap:14px;align-items:start;
  padding:18px;border:1px solid rgba(217,47,53,.16);border-radius:20px;background:#fff9f9;
}
.data-through-icon { width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:var(--cnmi-red-soft);color:var(--cnmi-red);font-size:1.2rem; }
.required-star { color:var(--cnmi-red); }
.data-through-hint { font-size:.78rem;line-height:1.45;color:var(--cnmi-muted);padding:9px 11px;border-radius:12px;background:#f6f7f9; }
.data-through-hint.ok { color:#216b4b;background:var(--cnmi-green-soft); }
.data-through-hint.warn { color:#8b5b0d;background:var(--cnmi-amber-soft); }
.friendly-log-meta-line.important { background:#f7f9fa;border-radius:10px;padding:7px 9px;margin-top:7px; }
.friendly-log-meta-line.important b { color:var(--cnmi-text); }

@media(max-width:720px){
  .donor-freshness-banner { grid-template-columns:auto 1fr; padding:15px; gap:11px; }
  .donor-freshness-banner > .btn { grid-column:1 / -1; width:100%; }
  .donor-freshness-icon { width:46px;height:46px;border-radius:14px; }
  .donor-freshness-copy strong { font-size:1.05rem; }
  .data-through-field { grid-template-columns:1fr; padding:15px; }
}

/* v15.23 — Question tracking code shown immediately when escalating to staff */
.donor-chat-tracking-banner{display:flex;align-items:center;gap:12px;padding:10px 14px;background:linear-gradient(90deg,#fff3f4 0%,#fff9f9 100%);border-top:1px solid #f4d9dc;border-bottom:1px solid #f1dfe1}
.donor-chat-tracking-banner-copy{min-width:0;display:grid;grid-template-columns:auto auto;align-items:center;column-gap:10px;row-gap:1px;flex:1}
.donor-chat-tracking-banner-copy small{grid-column:1/2;color:#8c5e63;font-size:.7rem;font-weight:750;line-height:1.2}
.donor-chat-tracking-banner-copy strong{grid-column:1/2;color:#c93944;font-size:1.05rem;letter-spacing:.03em;line-height:1.2}
.donor-chat-tracking-banner-copy span{grid-column:2/3;grid-row:1/3;color:#7c666a;font-size:.72rem;line-height:1.35}
.donor-chat-copy-code{flex:0 0 auto;border-radius:12px!important;padding:8px 11px!important;font-size:.76rem!important;white-space:nowrap}
.chat-tracking-card{display:flex;flex-direction:column;align-items:flex-start;gap:8px;background:linear-gradient(145deg,#fff7f7,#fff);border:1px solid #efc9cd;border-radius:18px;padding:15px 16px;box-shadow:0 8px 22px rgba(199,57,68,.08);min-width:min(420px,100%)}
.chat-tracking-eyebrow{display:inline-flex;align-items:center;gap:6px;color:#a54c54;font-size:.76rem;font-weight:800}
.chat-tracking-card>strong{font-size:1.65rem;line-height:1;color:#c93642;letter-spacing:.055em;font-weight:900}
.chat-tracking-card p{margin:0;color:#56636a;font-size:.82rem;line-height:1.55}
.chat-tracking-card p b{color:#303a40}
.chat-tracking-copy{border:0;border-radius:999px;background:#d94751;color:#fff;font-weight:800;padding:8px 13px;display:inline-flex;align-items:center;gap:6px;font-size:.78rem}
.chat-code-preparing,.chat-code-warning{display:inline-flex;align-items:flex-start;gap:7px;line-height:1.5}
.chat-code-preparing i{color:#c8434d;margin-top:2px}.chat-code-warning i{color:#ad7e1d;margin-top:2px}
.donor-question-crossdevice::before{content:"รหัสติดตามจะแสดงทันทีเมื่อเลือกให้เจ้าหน้าที่ช่วยดู กรุณาใช้รหัสนั้นร่วมกับเบอร์โทร 4 ตัวท้าย";display:block;margin-bottom:10px;color:#6f7c83;font-size:.76rem;line-height:1.5}
@media(max-width:620px){
  .donor-chat-tracking-banner{align-items:flex-start;padding:10px 11px;gap:8px}
  .donor-chat-tracking-banner-copy{display:block}
  .donor-chat-tracking-banner-copy small,.donor-chat-tracking-banner-copy strong,.donor-chat-tracking-banner-copy span{display:block}
  .donor-chat-tracking-banner-copy strong{font-size:1rem;margin-top:2px}
  .donor-chat-tracking-banner-copy span{font-size:.66rem;margin-top:2px}
  .donor-chat-copy-code{padding:7px 9px!important;font-size:.7rem!important}
  .chat-tracking-card{min-width:0;width:100%;padding:13px}
  .chat-tracking-card>strong{font-size:1.45rem}
}

/* v15.24 — donor can cancel a draft / close a submitted question */
.donor-chat-tracking-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.donor-chat-cancel-question{color:#a23b43!important;border-color:#efcfd2!important;background:#fff!important;font-weight:800!important}
.donor-chat-cancel-question:hover{background:#fff2f3!important;border-color:#e6b7bc!important}
.donor-chat-cancel-question.is-close-thread{color:#526068!important;border-color:#d9e0e4!important;background:#f8fafb!important}
@media(max-width:640px){
  .donor-chat-tracking-actions{width:100%;justify-content:flex-start}
  .donor-chat-tracking-actions .btn{min-height:38px}
  .donor-chat-tracking-banner{flex-wrap:wrap}
}

/* v15.26 — Home UI balance + clearer hierarchy */
.home-welcome-panel{
  padding:28px 30px;
  border-radius:30px;
  background:linear-gradient(135deg,#fff 0%,#fff9fa 68%,#fff3f5 100%);
  border:1px solid #f2e5e7;
  box-shadow:0 16px 34px rgba(42,52,60,.055);
}
.home-welcome-panel .welcome-title{font-size:2rem;line-height:1.15;margin-bottom:8px}
.home-welcome-panel .welcome-subtitle{font-size:.92rem;color:#74818a}
.home-room-status{border-radius:22px;padding:14px 16px;box-shadow:0 9px 26px rgba(28,39,49,.045)}
.home-section-title-spaced{margin-bottom:2px}
.home-primary-grid{gap:14px}
.home-primary-grid .home-quick-card{
  min-height:126px;
  padding:20px 20px;
  border-radius:24px;
  grid-template-columns:58px minmax(0,1fr);
  gap:15px;
  align-items:center;
  overflow:hidden;
}
.home-primary-grid .home-quick-icon{
  width:58px;height:58px;border-radius:19px;font-size:1.42rem;
  box-shadow:inset 0 0 0 1px rgba(255,255,255,.8);
}
.home-primary-grid .home-quick-copy{min-width:0;display:flex;flex-direction:column;justify-content:center}
.home-primary-grid .home-quick-card b{font-size:1.05rem;line-height:1.35;margin-bottom:5px;min-height:1.45em}
.home-primary-grid .home-quick-card small{font-size:.8rem;line-height:1.4;min-height:1.4em}
.home-primary-grid .home-quick-card.next-donation{background:linear-gradient(145deg,#fffafb,#fff5f6)}
.home-primary-grid .home-quick-card.platelet{background:linear-gradient(145deg,#fffafb,#fff1f3)}
.home-primary-grid .home-quick-card.prepare{background:linear-gradient(145deg,#fbfefc,#f3fbf6)}
.home-primary-grid .home-quick-card.hours{background:linear-gradient(145deg,#fbfdfe,#f2f9fb)}
.home-primary-grid .home-quick-card:focus-visible,.home-more-card:focus-visible,.donor-help-btn:focus-visible{outline:3px solid rgba(201,65,73,.22);outline-offset:2px}
.home-secondary-grid{grid-template-columns:1fr 1fr;gap:12px;margin-bottom:0}
.home-secondary-grid .home-more-card{
  min-height:96px;
  border-radius:20px;
  padding:15px 16px;
  grid-template-columns:48px minmax(0,1fr) 22px;
  gap:12px;
  box-shadow:0 8px 22px rgba(28,39,49,.035);
}
.home-secondary-grid .home-more-card:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(28,39,49,.07);border-color:#dde4e7}
.home-secondary-grid .menu-symbol{width:48px;height:48px;border-radius:16px;font-size:1.08rem}
.home-secondary-grid .menu-title{font-size:.94rem;line-height:1.35}
.home-secondary-grid .menu-subtitle{font-size:.72rem;line-height:1.4;margin-top:3px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.home-secondary-grid .menu-arrow{color:#9aa5ab;font-size:1rem;justify-self:end}
.home-secondary-grid .question-hub-card{border-color:#f0dadd;background:#fffafb}
.home-secondary-grid .question-hub-card .menu-symbol{background:#fff0f2;color:#c94149}
.donor-help-strip{
  display:grid;grid-template-columns:50px minmax(0,1fr) auto;gap:13px;align-items:center;
  border:1px solid #e5e9ec;background:#fff;border-radius:20px;padding:14px 16px;
  box-shadow:0 8px 22px rgba(28,39,49,.035)
}
.donor-help-icon{width:50px;height:50px;border-radius:16px;display:grid;place-items:center;background:#f3f6f7;color:#5d6c74;font-size:1.15rem}
.donor-help-copy{min-width:0}.donor-help-copy b{display:block;font-size:.92rem;color:#2d3941}.donor-help-copy small{display:block;color:#77858d;font-size:.72rem;line-height:1.4;margin-top:2px}
.donor-help-btn{min-height:44px;white-space:nowrap}
.staff-link{margin-top:18px}
.staff-install-help{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:12px 14px;border-radius:15px;background:#fff8f8;border:1px solid #f0dadd;margin-top:12px}
.staff-install-help>div{display:flex;gap:9px;align-items:flex-start;color:#68767e;font-size:.8rem;line-height:1.55}.staff-install-help i{color:#c94149;margin-top:2px}.staff-install-help a{white-space:nowrap;text-decoration:none}
@media(max-width:700px){
  .home-welcome-panel{padding:22px 20px;border-radius:25px}.home-welcome-panel .welcome-title{font-size:1.65rem}
  .home-primary-grid{grid-template-columns:1fr 1fr;gap:10px}
  .home-primary-grid .home-quick-card{min-height:118px;padding:15px;grid-template-columns:48px minmax(0,1fr);gap:11px;border-radius:20px}
  .home-primary-grid .home-quick-icon{width:48px;height:48px;border-radius:16px;font-size:1.2rem}
  .home-primary-grid .home-quick-card b{font-size:.92rem}.home-primary-grid .home-quick-card small{font-size:.71rem}
  .home-secondary-grid{grid-template-columns:1fr}.home-secondary-grid .home-more-card{min-height:88px}
  .donor-help-strip{grid-template-columns:46px minmax(0,1fr);padding:13px}.donor-help-icon{width:46px;height:46px}.donor-help-btn{grid-column:1/-1;width:100%}
  .staff-install-help{flex-direction:column}.staff-install-help a{width:100%}
}
@media(max-width:430px){
  .home-primary-grid{grid-template-columns:1fr}
  .home-primary-grid .home-quick-card{min-height:92px;grid-template-columns:50px minmax(0,1fr)}
  .home-primary-grid .home-quick-card b,.home-primary-grid .home-quick-card small{min-height:auto}
}

/* v15.29 — Staff mobile compact UI: less copy, less vertical clutter */
@media (max-width: 700px) {
  body[data-page="staff"] .brand-header { display: none !important; }
  body[data-page="staff"] .public-shell { padding-top: 0 !important; }

  body[data-page="staff"] .staff-topbar {
    min-height: 52px;
    margin: 0 0 8px !important;
    padding: 7px 8px;
    border-radius: 16px;
    gap: 8px;
    flex-wrap: nowrap;
    box-shadow: 0 5px 16px rgba(28,39,49,.04);
  }
  body[data-page="staff"] .staff-app-mark { width: 34px; height: 34px; border-radius: 11px; }
  body[data-page="staff"] .staff-topbar-title { min-width: 0; gap: 8px; }
  body[data-page="staff"] .staff-topbar-title h2 { font-size: .9rem; white-space: nowrap; }
  body[data-page="staff"] .staff-topbar-actions { gap: 5px; flex-wrap: nowrap; margin-left: auto; }
  body[data-page="staff"] .staff-topbar-actions .btn { min-height: 36px; border-radius: 11px !important; }
  body[data-page="staff"] .staff-topbar-actions .btn:nth-child(2),
  body[data-page="staff"] .staff-topbar-actions .btn:nth-child(3) {
    width: 36px;
    min-width: 36px;
    padding: 0;
    font-size: 0;
  }
  body[data-page="staff"] .staff-topbar-actions .btn:nth-child(2) i,
  body[data-page="staff"] .staff-topbar-actions .btn:nth-child(3) i { font-size: .95rem; margin: 0; }

  body[data-page="staff"] .staff-sidebar {
    display: grid;
    grid-template-columns: minmax(0,1fr) auto;
    gap: 7px;
    align-items: center;
    margin-bottom: 10px;
  }
  body[data-page="staff"] .staff-profile-pill {
    min-width: 0;
    margin: 0;
    padding: 8px 10px;
    border-radius: 13px;
    font-size: .68rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
  }
  body[data-page="staff"] .staff-nav-card {
    position: static;
    z-index: auto;
    padding: 0;
    margin: 0;
    border: 0;
    border-radius: 0;
    background: transparent;
    box-shadow: none;
    overflow: visible !important;
  }
  body[data-page="staff"] .staff-nav-groups { display: block; padding: 0; overflow: visible; }
  body[data-page="staff"] .staff-nav-groups .staff-nav-group { display: none !important; }
  body[data-page="staff"] .staff-menu-all-btn {
    width: auto;
    min-height: 38px;
    padding: 7px 10px;
    border-radius: 12px;
    font-size: .72rem;
    white-space: nowrap;
  }
  body[data-page="staff"] .staff-menu-all-btn > i:last-child { display: none; }

  #staffTab_questions .staff-page-head {
    align-items: center;
    margin: 2px 1px 9px;
  }
  #staffTab_questions .staff-page-head > div > span,
  #staffTab_questions .staff-page-head p { display: none; }
  #staffTab_questions .staff-page-head h3 { margin: 0; font-size: 1.18rem; }
  #staffTab_questions .page-head-actions .btn {
    width: 38px;
    min-width: 38px;
    min-height: 38px;
    padding: 0;
    border-radius: 12px !important;
    font-size: 0;
  }
  #staffTab_questions .page-head-actions .btn i { font-size: .95rem; margin: 0; }
  #staffTab_questions .refresh-text { display: none; }

  #staffTab_questions .staff-card { border-radius: 18px !important; }
  #staffTab_questions .push-settings-card { padding: 13px !important; margin-bottom: 10px !important; }
  #staffTab_questions .push-settings-card .staff-section-head { align-items: flex-start; }
  #staffTab_questions .push-settings-card .staff-section-head h5 { font-size: .9rem; }
  #staffTab_questions .push-settings-card .staff-section-head small {
    display: block;
    margin-top: 2px;
    color: #819099;
    font-size: .66rem;
    line-height: 1.35;
  }
  #staffTab_questions .push-settings-card .status-pill {
    flex: 0 0 auto;
    padding: 5px 8px;
    font-size: .62rem;
  }
  #staffTab_questions .push-setting-grid {
    grid-template-columns: 1fr 1fr;
    gap: 7px;
    margin-top: 10px !important;
  }
  #staffTab_questions .push-check {
    min-height: 44px;
    padding: 9px 10px;
    border-radius: 13px;
    gap: 7px;
    align-items: center;
  }
  #staffTab_questions .push-check input { margin: 0; }
  #staffTab_questions .push-check b { font-size: .74rem; line-height: 1.25; }
  #staffTab_questions .push-check small { display: none; }
  #staffTab_questions #btnEnablePush {
    grid-column: 1 / -1;
    min-height: 48px;
    border-radius: 14px !important;
    font-size: .86rem;
  }
  #staffTab_questions .staff-install-help {
    margin-top: 8px;
    padding: 8px 9px;
    border-radius: 13px;
    flex-direction: row;
    align-items: center;
    gap: 7px;
  }
  #staffTab_questions .staff-install-help > div {
    min-width: 0;
    flex: 1;
    gap: 6px;
    align-items: center;
    font-size: .68rem;
    line-height: 1.3;
  }
  #staffTab_questions .staff-install-help a {
    width: auto;
    min-height: 36px;
    padding: 6px 9px;
    border-radius: 11px !important;
    font-size: .66rem;
  }

  #staffTab_questions .question-list-card { padding: 12px !important; }
  #staffTab_questions .question-inbox-filters {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 7px;
  }
  #staffTab_questions .question-inbox-filters button {
    min-height: 42px;
    padding: 7px 9px;
    border-radius: 13px;
    font-size: .76rem;
    text-align: center;
  }
  #staffTab_questions .question-inbox-filters b {
    min-width: 19px;
    height: 19px;
    margin-left: 3px;
    font-size: .62rem;
  }
  #staffTab_questions #staffQuestionList { margin-top: 9px !important; }
  #staffTab_questions .staff-result { padding: 11px; border-radius: 13px; font-size: .74rem; }
  #staffTab_questions .staff-question-card { padding: 11px; border-radius: 15px; gap: 10px; }
  #staffTab_questions .staff-question-icon { width: 40px; height: 40px; border-radius: 12px; }
  #staffTab_questions .staff-question-main { gap: 9px; }
  #staffTab_questions .staff-question-main h5 { font-size: .9rem; margin: 2px 0; }
  #staffTab_questions .staff-question-main p { font-size: .75rem; line-height: 1.4; }
  #staffTab_questions .staff-question-main small { font-size: .65rem; }
}


/* v15.30 — Staff session restore + non-blank auth gate */
.staff-auth-loading{
  position:fixed; inset:0; z-index:12000; display:none; place-items:center;
  padding:22px; background:#f7f6f5;
}
.staff-auth-loading.show{display:grid}
.staff-auth-loading-card{
  width:min(92vw,390px); display:grid; grid-template-columns:48px minmax(0,1fr);
  gap:12px; align-items:center; padding:16px; border:1px solid #e7e9eb;
  border-radius:20px; background:#fff; box-shadow:0 10px 34px rgba(28,39,49,.08);
}
.staff-auth-loading-mark{width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:#fff0f2;color:#c94149;font-size:1.2rem}
.staff-auth-loading-copy{min-width:0}.staff-auth-loading-copy b{display:block;color:#26343c;font-size:.95rem}.staff-auth-loading-copy small{display:block;margin-top:2px;color:#7b8991;font-size:.73rem;line-height:1.4}
.staff-auth-loading-card #staffAuthRetryBtn{grid-column:1/-1;min-height:42px;border-radius:13px}
.staff-auth-loading.error .staff-auth-loading-mark{background:#fff7ea;color:#b87816}
body.staff-launcher-shell[data-page="staffLogin"] .brand-header{display:none!important}
@media(max-width:700px){
  .staff-auth-loading{padding:16px}
  .staff-auth-loading-card{width:100%;max-width:360px;padding:14px;border-radius:18px}
}